Easy process from start to finish. No negotiating or hidden fees.

— Kate Charron

I appreciate the ability to wait for my car in a comfortable waiting room.

— Esperanza Criscuolo

Ayman and Joshua, who helped us, were knowledgeable, patient, and easy to talk to. Buying a car can be anxiety-provoking, and each of them made us feel comfortable as we talked about the various options to consider.

— Kelin Gersick

Staff was courteous and efficient.

— Kathy Hall

The service department is exceptional and A-1 Toyota always makes us feel welcome and that we matter. You’re A-1 for a reason!!!

— Peggy Johns

Professional, timely, friendly and attention to detailed service provided I can always trust.

— Jeannine Lewis

They take me right away and explain what they are going to do and how long it will take. The waiting area has a nice cafe if you choose to wait at the dealership. Videos are sent showing them working on the car and what, if anything, they find that needs attention. Everyone I dealt with is very pleasant.

— Denise Melsenti

I was served by a very courteous gentleman, named Sergei. He made the process very seamless, and provided the information to my questions with knowledgeable expertise. He showed me the workings of the in-car technology. And was very patient in hearing my opinions and doubts about the purchase process. He allayed my fears about future costs and suggested alternatives to my choices. He deserves a 60% pay raise! Great job Toyota! Also, Sergei was wonderful throughout the process!

— Josephine Obiako

Timely, professional and courteous service. Clear explanation of services performed. A-1 Toyota is a great dealership with and excellent service team. My wife and I purchased this Rav4 after driving a Volvo and a Subaru and we're very pleased with the car and the great team at A-1 Toyota!

— Charles Allred

Friendly, respectful, and reliable service advisors. Fast service. They provide you with a temporary car if the service is going longer than expected.

— Robert Bozzola

The service advisor recommended a mileage service be done soon. She gave me the price, I said okay and she scheduled it along with my oil change. I was happy to have both done the same day.

— Barbara Carbone

Actually, I bought a van from A1 twice, so this time I went to inquire only about the price. The 2025 Tundra SR5 Crewmax 6.5bed that I wanted had to be ordered from the factory. During the boring time, I thought about changing to a Ford Truck, but the salesman Serhill Sazonov was like a brother to me, and he consulted me about everything about the car 24 hours a day by phone or text. In addition to the honest price and quick processing, his humble attitude toward customers also felt like the quality of Toyota. I am really satisfied with the truck. I met the person who sold me the Siena 10 years ago, and now he is a manager. I heard that many employees stay there for a long time. I respect the owner's leadership. As always, A1 TOYOTA did a very professional job. My friends have premium grades like Ram, Ford 150 or Chevy. But the SR5 crewmax is in no way inferior to other manufacturers. I want to buy a new truck for my family as the mortgage on the car is up in 5 years. I am looking forward to seeing new models and performance from Toyota in the future. Good luck with your business in the US.

— Inhyun Cho

Everyone that I dealt with was helpful and kind. All questions I had were answered and explained to me.

— Sharon Douglass

The lounge is clean and comfortable. The service was prompt and courteous. I would recommend A-1 to my friends.

— Cynthia Flynn

The team was extremely professional, communicated well, and we were completely satisfied with the overall experience. Very happy with the overall experience

— Kathleen Gavigan

I was happy with the courtesy and all the information Leo shared with me.

— Lisa Larson

I appreciate the customer service received at A-1 Toyota. Staff is courteous and knowledgeable. Heather is excellent to work with. Her attention to detail is appreciated and she explains the work that is recommended, and completed so that I understand it.

— Michael Metzler

As in the past the service I received was great. All questions were answered. All staff was professional and friendly. I've leased my past 3 toyota's from them and will return again.

— Keith Nitsch

everyone is very nice and helpful, thank you

— John Virgalla

Toyota company always sent me notices when I forgot to lock my car’s doors. They remind me as soon when the service should be done. They welcome me immediately I got into the car, when I got home from work. I like Toyota very much, and it is my second Toyota vehicle.❤️

— Antoinette Cherident

I love everything about my Toyota dealership everyone there are just so happy and helpful the service is top notch two thumbs up!

— Anthony Wallace

Very smooth operation from making my appointment and having it serviced. Im kept up to date on any issues, costs and wait time

— Lisa Puglia

Complete transparency and great buying experience. The staff from dealership were very courteous and made customer delight their priority. I will recommend this dealer to other clients

— Shyamsundardoss Mohandas

from the moment I walked in to the moment I left - superior customer service. Many thanks to Leo and the Team

— Rosina-Maria Lucibello

A1 did a great job to squeeze me into their Saturday schedule and provided transportation

— Oleg Kostenko

I have had many Toyota cars and I can honestly say that A1 is the BEST dealership around. You can’t ask for better people to deal with from Sales to Service!!

— Jane Kluspes

The service department is top notch. I never make an appointment because I can’t commit to one. They are always right there and willing to take me in. Mark does a great job managing the department. Always very communicative with info and pricing. There is a reason people love A1 Toyota

— Ann Baker

The service department is top notch. I never make an appointment because I can’t commit to one. They are always right there and willing to take me in. Mark does a great job managing the department. Always very communicative with info and pricing. There is a reason people love A1 Toyota

— Ann Baker

Prompt service, attention given to all requests, clean environment I recommend A-1 Toyota to anyone looking for a car to buy or service. They are professional and friendly. My service advisor is Amanda Patrick, and she is very knowledgeable, professional,and efficient.

— Helen Chen

Awesome to see and talk to good friends that care Amanda is top notch in her field , very knowledgeable very friendly extremely helpful, a breeze to work with her, also , great to see Mike Q, extremely helpful , great people all around to do buisness with

— Mark Chevrette

Omar who was the sales person was wonderful also the finance rep. I gave them both a 10 star. It’s been a great experience

— Angelia Foster

Everything was easy peasy. Amanda Patrick helped me with the process (I had a lot of questions) and made for such a great transaction. She was super nice, professional and really efficient. I really appreciated her gentle and kind nature. no - just a great experience

— Lizie Hagenstein

Brought car in and waited for new tires and I was on my way in an hour and 1/2, nice that wait time was drawn out. Coffee area and lounge and bathroom areas were clean.

— Kathryn Izzo

They drop me off and return to take me to the dealership. This helps me a lot since my wife was babysitting our grandkids. Not at this time.

— Walter Jones

Everything DONE IN THE EXPECTED TIME.

— William Kaufman

Love your staff! Excellent service as always!!! Love having my service done at A-1. Mark is amazing.

— Charlotte Kavanaugh

Friendly and efficient service on a timely schedule.

— James Langan

Of the family environment and family that owns the company it’s reflected in the employees service and sales. It’s a great culture there. You could trust them. The good people we bought probably seven Toyotas over the years. I appreciate the wheelers and Gallardo family.

— Philip Liquor

I was treated with respect an periodically updated as my car was being serviced. All your workers extremely pleasant? It’s amazing how I picked a great car from a great place. Thank you. The representative that checked me in was definitely very knowledgeable extremely helpful and pleasant. Her name was Heather feather

— Toney Marguy

Service is very fast and everybody was nice. We’ll be going back for my next service.

— James Medina

professional timely service, excellent communication, understanding of what needed to be replaced Happy to work with you

— Wendy Opin

I am handicapped and the service manager extended every kindness to accommodate my needs. It’s quite amazing how the showroom floor has been renovated into an all inclusive open space lounge and waiting room, along with purchasable amenities!

— Rhonda Butler

Thank you Sami for a great service in assisting us getting a nice car

— Bolaji Ginter

I provided an "Excellent" rating because my experience with A-1 Toyota was excellent, as usual. Everything was handled professionally and with expertise.

— Mildred Hudson

The best business experience I have ever had is with A-1 Toyota. The car and the service are excellent. The dealership is pleasant for waiting. The cafeteria is excellent.

— Wayne Johnson

Mark is the BEST at providing friendly, professional service advice and support! Great communication about what they found, options for service, and what it will cost. And he made sure I got in for the tire sale! Always get greeted nicely by everyone there. And Carol makes paying the bill (almost) painless!! Keep up the good customer service! I tell everyone that this Service Dept is the best. I haven’t bought a car in ten years so can’t say how the Sales Dept measures. up

— Katherine Olive

I was treated nicely from beginning to end and the customer service rep was great ! He recommended a couple of services for my car and that was it.

— Roberto Parrilla

Service to my vehicle went very well and quickly. I especially appreciate the expertise of my check-in associate, Amanda. She is top notch!

— Janice Pinkard

Everyone is very helpful, kind and professional. They got us in and out, and were very efficient! I will never go to anyone else but A1

— Elizabeth Tourigny

My circumstances have been very difficult over the last few years. My wife has been sick for over 25 years and passed away last year. My car is a 2007 Corolla that just hit 250,000 miles and has been in need of lots of service over the last few years. My service advisor Mark Mastracchio has done an excellent job taking all of these things into consideration and advising me on which items absolutely need to be done and what can wait a little bit. He has balanced safety, cost, timing, and anything else you can think of to get me to this point where I could afford to get the remaining work that was needed done. He has done an excellent job and deserves a lot of credit for helping me through this difficult time. Just that Mark Mastracchio has been doing an excellent job helping me.

— Brian Veinot

Everyone was very friendly and knowledgeable. They were very professional and did a great job.

— Frank Aprea

Personalized service and good communication I appreciated all the help when both my cats broke at the same time. It was just a huge relief to have a1 Toyota take over and deal with the problem.

— Caitlin Augusta

All members of the team are courteous and provide excellent professional service

— Michelle Branch

Excellent service advisor. Notified us properly when the vehicle was done. Appreciated not being pressured to buy filters and extra work.

— Vincent Carbone

They take good care of me. Always go to Mark Mastracchio. He explains thing to me when work needs to be done. No. A-1 Toyota is the place to go. I even sent my cousin in & he ended up buying 2 vehicles.

— Helen Daniels

Mark Mastriani, was extremely courteous he is such a pleasant person and service advisor my wife also shares the same sentiment but A1TOYOTA has always been family oriented and were happy to be part of this family @ Just a fantastic company

— Sidney Dawkins

Great service! Prompt. Respectful & pleasing personality. Professional!

— Charles Eaton

Fast, efficient, friendly service that was thorough.

— Yvette Haughton

Very good place to buy and service your car. They improved all services very much lately. Pleased to be a customer here over 17 years. Good job!

— Oleg Kostenko

I have great service at A-1 Toyota. I always keep coming back to have both my vehicle service there ,and my service advisor. , Amanda ,is absolutely great. I enjoy working with her and she make sure that everything is all taken care of. She does a great job. Amanda is a great service advisor. I always feel comfortable coming in and have her take care of my cars.

— Terrence Pierce

Great salesperson and manager provided an excellent experience. Pleased with A-1 Toyota. When I’m in the market for a new vehicle, I will go to A-1.

— Peter Zelez

Toyota analysis determined that I did not need a new alternator like other garage said. (just battery). Loaner car at no charge.

— James Wampach

Amanda was great in making sure my car service and check out got done quickly in the 1.5 hr window told to me so I could get to another appointment on time. Amanda has great customer service skills and is always friendly even when busy.

— Bridgette Stevens

Very efficient, very courteous service. Well-Done.

— Steven Simon

Fantastic customer care, Mark is the BEST! I am met by a friendly employee who takes the keys, places a floor mat to protect my interior and directs me to Mark. Thorough and efficient service followed by easy check out. The entire process is pleasant and hassle free. Your employees remember your customers, I'm always greeted by many different people. Feels very reliable, dependable and like family.

— Julia Schiavi

Leo was outstanding and very professional.

— Pierre Rene

They took me without an appointment for needed service. I had stopped in with a question about a noise and they told me I could have the service appointment

— Marie Marra

Friendly service people. Was told it would take an hour and a half was done faster than quoted.

— Kiyoko Healey

I love doing business with A1 Toyota. They make ir so easy. Always very helpful,never pushy & a great service department.

— Ina Gross

Aleaf was very congenial and helpful. Answered all my questions and did a great job!

— Colin Foster

Amanda, Sal, and the service crew are absolutely amazing!

— James Baker

Service was performed as promised. Also, it was timely. People were friendly and helpful and professional. Service manager also let me know what the next steps in maintenance are. Highly recommend A-1!

— Christine Depew

Sale's representative "Dado" is great. I've purchased 4 vehicles from him since 2009

— Andrew Roemer

Because of my service representative, Amanda. She has been my service representative since 2011 and she has always been there whenever I had questions about my service. She’s always tried to help get me in and out on time. She always explains any problems they may have discovered and suggested what I should take care of first if my finances are not good enough to do a complete service at the time of service.

— Kevin Anderson

Always professional, competent service great customer relations

— Carol Nardini

Quality work at a good price

— John Moreno

Good service and pleasant people working in the service department.

— Kenneth Marcucio

The service at A1 Toyota cannot be overstated for professionalism or efficiency. Although I depend on Mark, all of the representatives are responsive and efficient.

— Lindy Gold

We wanted honest, transparent original Toyota parts, and good service. I think you achieve that. 👍 Thank you.

— Alex Berrios

The service is always superb.

— Gayleen Whitfield

A1 is awesome! Had a flawless experience with Sunny in sales and Josh in finance. They worked with me and my 93 year old grandfather to help him lease a Camry (which he loves). Both were incredibly patient, knowledgeable, and friendly. Loved how Josh took the time to explain to us each part of the lease buy out process so we understood. I will be buying a Toyota from A1 for my next vehicle. Highly recommend!

— Matthew Mita

I can’t imagine NOT giving A1-Toyota a ⭐️⭐️⭐️⭐️⭐️ star rating! Great service department reps! Grateful they can take me in without an appointment… really accommodating to my hectic schedule!

— John Giannone

Great people efficient service very helpgul

— Deborah Fritz

Service was excellent and I was kept informed throughout the appointment

— Patrick Comstock

Amanda is excellent in making sure my car is in and out with the proper work completed.

— Mimi Bryant

Every step of the way we were treated by friendly knowledgeable individuals who maintained great communication throughout the process

— Jonah Barasz

Pleasure dealing with Syed Alfif (A1 Toyota Service Specialist). While he presented a plethora of work to be done on a 14 yo highlander, nothing was required and was honest about all of it. Down to earth conversation, didn't make the exchange feel transactional. When customers leave their vehicles overnight, please provide >1 hour notice as to when the car will be ready. I was informed that my car needed more time at 8AM when I was driving there for supposed 8:30AM pickup. I ended up waiting another hour on site.

— Frank Barbiero

Courteous, pleasant, quick, informative

— Susan Bouton

Got the job done quickly and professionally.

— Daniel Carboni

I sincerely appreciate the combination of courtesy and honesty displayed by the service folks.

— Shawn Flynn

Very Peaceful, Everybody was very nice and work completed in a reasonable time. Future areas to address were explained and priced.

— Thomas Maguire

Work was done in appropriate time frame

— Linda Potter

Ayman is highly professional, efficient, knowledgeable, and personable. A great experience overall. Best dealership around.

— Elyse Stock

Efficient operation and cordial & professional service advisors.

— Michael Teitelbaum

The sales staff, EJ and Sunny, were always patient and helpful. Never pushy. Perhaps, not being on commission is important. The dealership administration was efficient and courteous, promptly resolving any issues. Overall, a very pleasant experience.

— Jacob Thomas

We had an excellent experience at A1 Toyota. Sergey and Josh went out of their way to make sure we were satisfied with our purchase and overall experience.They both went above and beyond to meet our needs. They exceeded our expectations and we are forever customers! Sergey and Josh deserve to be recognized for their customer service!

— Victoria Sweeney

Smooth car purchase experience. Friendly and helpful sales people and staff.

— Thomas Schoenfeld

Smooth car purchase experience. Friendly and helpful sales people and staff.

— Thomas Schoenfeld

Honesty and concern for the longevity of my Matrix. You guys love keeping Toyotas on the road.

— Peter Rhodes

Impressed by thoroughness, talked to about possible upcoming issues and surprised by a video of a toons performed on the car. Plus, lounge is great!

— Deborah Speese-Linehan

Everything went so smooth didn’t take that much time hardly 40 minutes and I’m out 👍

— Rabia Khan

Amanda is great to work with. So helpful &anmp; pleasant. The car was ready exactly on time. Service is excellent.

— Ina Gross

The experience was great, communication was great, the staff were great.

— Michael Bloch

The experience was great, communication was great, the staff were great.

— Michael Bloch

Friendly service and clear explanation of the work being done. A-1 has the best service team, bar none.

— Mario Ciccarini

Courteous, informative, not pushy, and everything went smooth before and during the sale of the vehicle This is the third car I have bought from this dealership, hopefully I have as much luck with this car as my other two.

— Russell Amato

Service manager was understanding, courteous, and efficient.

— Hillel Auerbach

Good price, friendly sales people and great service.

— Amir Dabiran

Ease of transaction, friendly and efficient staff. Fourth new car purchase along with one certified used for my son. Always a pleasant experience.

— Terrance Doolan

Omar is a wonderful salesman who helped us get into the right car. A1 makes the whole process very easy. Love working with them! Great dealership!

— Gwendolyn Haley

Service was courteous, prompt, informative. The video of the work that was required was excellent. Everyone I showed it to was impressed.

— William Laflamme

Fast service. I was in and out within an hour. Always kind associates and a nice environment. Keep up the good work.

— Deborah Marshall

Very knowledgeable staff. And efficiently done.

— Judy Nickerson

Amanda gives excellent service. It is always a pleasure dealing with her.

— Robert Nelson

We are happy with the service that A-1 has provided for our new

— Leslie Stone

My service is always great when I bring my Camry in. I get great quality service. Stan always tells me what needs to be done and provides amazing customer service. A1 Toyota is top tier !!!

— Bianca Woods

My agent, Matt, and my sales representative, Josh, were very friendly and patient people. They guided me and my father through the whole process of purchasing and licensing a car very carefully and at a reasonable pace. They answered every last one of our questions to the best of their ability and honesty. They were also very funny and we had small outside conversations with them as well. The whole entire process was very smooth and was very exciting along the way. If I could do it all over again, I would. No. It was a pleasure doing business with A1 Toyota!

— John Zhang

A-1 best price approach is straightforward and avoids the games that other dealers play with their pricing. Also, there were no pressure tactics like at other dealers. Everyone was great to deal with and were happy with Yaya, our sales associate, Gary, the sales manager, and Eddie, the business manager who did the sales paperwork for us. This is the 2nd car we have bought from A-1. We have visited other Toyota dealerships, and the experience with A-1 is clearly different, and better, than the others. The entire process is much better because of their straightforward forward A-1 best price system, and the sales staff do not pressure you to commit to a sale. The experiences at other dealerships — not A-1 — that play games with the price of the car and the negotiation, and try to pressure you to make a purchase, is a detestable experience. In contrast, dealing with A-1 is enjoyable. A-1 provides a great price, treats you with fairness and respect, and offers great benefits like free lifetime oil changes. This is our 2nd car from A-1, and it will probably not be our last.

— Todd Steigman

The sales process was low-key and comfortable. Omar I stated what I need and there was no pressure to upsell to something else. In the finance area Josh was true and professional. He offered advice and options. I am very happy with the experience.

— Garrett Stack

My salesman and financial advisor went above and beyond to help me get into the car that I wanted. They both were very professional , knowledgeable and patient. .

— Rebecca Ohlin

Fast, friendly service from the A-1 team.

— Francis Katai

the car we wanted was in stock, price was fair, trade offer was fair, the place was clean and neat. everybody was polite and pleasant, a nice car buying experience!

— Brian Cummings

Warm welcoming atmosphere. Service dept. seems competent as does the service techs. I appreciate Amanda Patrick my Service Rep. Happy for A-1 Toyota.

— Jenny Colucci

Very friendly and professional. Answered all my questions.

— Danielle Colombo

Staff, especially Mark in the service department, are helpful, friendly, and competent. Servicing my car at a-1toyota, has become a “standard” way for us to do business. Thanks. Jim Campbell Keep up the good work.

— James Campbell

Friendly and knowledgeable service team and impressive comfort and amenities offerred in waiting area.

— Sandara Soto

I didn't have an appointment, but my car wouldn't start. A-1 didn't flinch when I drove in; although I had to wait a couple of hours and buy a new battery, I was extremely grateful that A-1 solved my problem. I love having my auto dealer right in my own neighborhood! Many thanks to you all!

— Rosemarie Romano

Great experience, service managers and employees absolutely treat their customers with kindness and respect and knowledge.

— Rosemarie Romano

Always treated well at A1 Toyota and service is done quickly.

— Suzanne Nero

Amanda is great! She explained everything clearly. The service department is always reliable.

— Cheryl Kim

Amanda Patrick is our service writer at A-1 Toyota and she is great! Five stars! Amanda has been our service writer for a couple of years now. I’ve always been careful, even “fussy,” about maintaining my cars, and I trust Amanda completely when she writes up the service orders for our 2019 Prius. In addition, my wife now has some health issues, and Amanda makes sure that our Prius is taken care of as quickly as possible so that we don’t have to wait too long. And, if we have a longer service, say, 4 or 5 hours, I know that I can trust Amanda to have a loaner car ready and waiting for us. I can’t say enough good things about Amanda Patrick. I have owned a lot of cars in my life, and Amanda is one of the best service writers I’ve ever had. Five stars!!

— Deane Hetric

Everything that was being done to my vehicle was clear and communicated well. The video I was sent while my car was on the lift, made everything very clear and helpful to have a visual of everything. There was also so surprises price-wise and was done in the timeframe I was given

— Andrew Eng

Very esay to buying a truck with than very good staff every one

— Daniel Dejesus

Excellent and professional service.

— Liza Comita

Always timely service and nice waiting area

— Joan Allen

Always excellent service. 20 plus year customer. Excellent experience across the board. Eddie Oliveras and Omar Syed top notch service and stress free experience.

— James Smith

Excellent Prompt Service & Great Service from Personal

— John Romano

Convenient, transparent, helpful, competitive pricing. Very happy and Mark and his team are great!!

— Marybeth Marx

A-1 Toyota service is the best, they do the work and are very professional. I usually drop the vehicle off and come back later to get it, but the waiting area is nice also. They are the best Toyota dealership and we will continue to come back. The best dealership to go to.

— Darrya Harris

Car was fixed right the first time. Ease of making an appointment. Amanda Patrick is an excellent service advisor. Has always been helpful. Great to continue to see Carol over many years as the cashier. I feel the dealership is like family.

— Paul Defonzo

The dealership is obviously more interested in creating long term relationships than making. every last dollar on every transaction.I dove 70 miles to this dealership and will do it again.I will also recommend them to friends and family. My sales representative was Sergei and he went out of his way to make sure I was happy, even answering his phone when he was off. Great!

— William Boddy

Dealership was professional and efficient in the car buying process. Enjoyed the car features and the help from the employees at the dealership

— Ashley Boyne

Excellent communications and service Comfortable waiting area and food service

— Diane Vitale

Dealership took care of us incredibly. Our service specialist Tyler was amazing.

— Federico Valdez-Valdes

Punctual; clear explanations; helpful and kind employees

— Octavio Torre

Excellent staff, acceptable service time,I trust the dealarship

— Gary Schmidlin

Alif provided valuable insights and suggested everything necessary to repair the Highlander.

— Azizul Quaderi

the Staff is so professional and so caring and patience I am truly satisfy with the service that I received.

— Gloria James

Your Assistant Service Manager, Mark Mastracchio, went out of his way to help me and my wife. We needed to see about a dashboard light indicating low pressure in a tire. It kept going on and off. Since we were in the neighborhood of A-1 Toyota we stopped by to inquire, even though we did not have an appointment. Mark arranged for the mater to be looked at and all appears to be well now. "Customer Service" is not just a marketing for Mark and the rest of your staff. Thank you. We are in our 70's and don't drive all that much, but there is no question in our minds that when we need another vehicle, we shall be going to A-1 Toyota.

— James Campbell

Since the time that I’ve owned the car, you guys have been spot on with all my needs. Thank you A1 Toyota. My experience with A1 Toyota has always been excellent service attention to detail and very friendly and knowledgeable personnel thank you A1

— Moraima Hernandez

always efficient, polite and most importantly transparent

— Isaac Diaz-Soto

provided excellent in all cases - your sales rep is wonderful to deal with Mark Masracchio, and I truly appreciate the shuttle service. thank you as always. joanna batter

— Joanna Batter

Friendly service and clear communication from beginning to end.

— Edward Drummond

I was able to make the appointment online, and it was easy to drop off and pick up the vehicle. Everyone was clear about what was being done to the vehicle.

— Matthew Gaffney

They are efficient and wonderfully talented in their respective positions.

A-1 is the best dealership and the only place I will buy and service my vehicles.

— Roberta Held

They just treated me very well

No they just need to keep what they are doing

— George Mugo

My problem was quickly diagnosed. Mark Mastracchio reassured me that the problem would be taken care of that day. He put me at ease and was confident that my brand new Toyota would be as good as the day I drove it off the lot. I appreciate the professionalism of all the Toyota staff.

I was thankful that my problem was resolved that day, and I did not need to return a second time. A-1 Toyota does it RIGHT!

— Lucinda Pacileo

The staff is very polite and helpful. The waiting area is clean and warm.

— Patricia Schiller

Kind staff, food and drink available, and work was done in a timely manner.

— Elizabeth Stutzman

Very friendly and had the parts to repair the recall. Excellent!! Everyone is friendly that work there. Very helpful.

— Donna Poppendieck

I have always gone to a dealership closer to home, but it always takes a long time to schedule service there and I needed to get my car in quickly for maintenance. A-1 got me in the same day and from start to finish the service was phenomenal! Easy in and out, and the basic maintenance was done quickly and well, but what really stood out was the waiting area being so comfortable, with multiple areas to work or relax. Much better than the dealership I usually go to, so A-1 is where I'll go from now on!!

— Sara Kroon

Everything was explained on every step.The salesman Matt Caputo spoke directly with me and answered my questions.My husband was with me and he spoke directly with me and not my husband. As a female I appreciated this approach. Josh Spoerndle handled the Financial paperwork with ease and Sales Manager Satinder Dhawan also known as Sunny made our experience memorable. I highly recommend A1 Toyota New Haven.

— Parbatie Kanhai

Amanda (Service Advisor) is FANTASTIC!

— Andrea Douglas

Exceptional service team. Mark M. is an excellent rep for the service dept.Long-time A-1 customer. I always recommend them to friends and family.

— Mario Ciccarini

The transaction went smoothly. Mr. Sarhii was always there to help me if I have questions. Looking forward to bring my car for regular maintenance in the future. And the change oil for life with no cost is great.

— Marisol Bellini

Found the staff to be friendly and more honest than other dealers. Appreciate working with them. We found your dealership to be the best out of all the ones we contacting about buying a car.

— Kara Barnett

I had a great experience with A-1 Toyota. The employees are very knowledgeable, kind, and friendly.

— Antoinette Cherident

Personal service and great attention to details

— Brid Craddock

Ali and Josh could not have been more welcoming, warm and honest in our dealings with A-1. Their professionalism, attention detail and knowledge regarding our purchase is to be commended. I will recommend A-1 to my friends and family going forward. Thank you for the beautiful Tacoma I now drive - it is awesome!!!

— Gregory Crameri

Great experience with Yaya, our salesperson. Excellent experience with Josh, our nance person. So helpful and easy to understand all aspects of our purchase.

— Christine Diorio

Amanda Patrick is always exceptional in every way and exceeds expectations. She is a wonderful rep for A-1 Toyota.

— Diane Grigaitis

Professional. Courteous. Good communication

— Janelle Jansson

You folks are great. We took our car to you instead of the Toyota dealership in our own town (Milford)!

— David Johnson

Listened to my needs; not pushy. Helped prepare car for me--pairing phone etc. Will bring my car there for service

— Sandra Rux

it was quick and place is clean and friendly

— Patrick Browne

Great service. Everyone I spoke to ( about 5 staff) were extremely helpful and answered all my questions completely.

— Lynn Lantieri

Great people to deal with!

— Diane Mcmann

The staff is personable and they are very timely with the service

— Patty Neeson

Great service from start to finish explained everything Very refreshing

— Sean Patton

Good prices. Quick service.

— Dj Petreycik

Coffee shop is so convenient. I will definitely bring my vehicle back for an oil change.

— Gabriel Quiles

Coffee shop is so convenient. I will definitely bring my vehicle back for an oil change.

— Gabriel Quiles

Amanda was awesome, and helped figure out a better repair option.

— Eben Stewart

Mark is amazing!! Very courteous and knowledgeable! I can always trust his opinion on what my venza needs to be safe!! I always want him when my car needs service!!!

— Mark Crotta

Thought they did a great job of informing me of what they found and how to x the issue.

— Lewis Stanio

Advisor Mark & the tech Mike-I cannot thank you guys enough for everything. I was recommended by a close family friend who spoke highly of Mark & the A1 team. Mark kept me informed step by step & made it seamless (if you know you know). Mike & his attention to detail-I am beyond grateful-the additional service requests he found & recommended. He saved me potentially thousands of dollars in damage! For the record, I am a seasoned automotive service advisor (different brand) & it is NOT an easy career, but it 100% is worth it IF YOU work it & put in the work like Mark & Mike! When speaking with Mark regarding my car-it felt like I was talking to myself when I talk to my customers! Lastly, Mark & Mike treated me like I was a long time customer on my rst visit-true gentleman. They & A1 has forever earned my business. My car runs better, brake pedal feels smoother, & handles tighter than when I bought it! Thank You!! And see you for the next visit! -Max

— Max Pieper

A-1 is always amazing! I always refer any friends or family because I know they are an honest and reputable business!

— Angela Mikunda

My service has always been awesome, no matter what I am there for, I Love you all!

— Gloria James

Heather had great customer service! Also appreciate the 2025 calendar and planner give aways!

— Lecil Guerzon

I always enjoy Amanda Patrick. Very professional, knowledgeable and courteous. She’s denitely an asset to your dealership.

— Janet Gomolson

I've been and continue to be grateful for Mike Quereld and Dan who oversee the Service Department. I am newly impressed with Tyler who retired Kenny Perrone trained - a wonderful, professional and procient young man. Thank you

— Kathy Dunigan

It was excellent. Mark is good at what he does and always makes things clear. He also understands that sometimes you can't afford to do everything and is patient about that. He's very personable and I wouldn't go to anyone else. I hope he never retires!

— Amanda Brodie

Service is ALWAYS great! Mark is knowledgeable, honest and informative. Ms. Carol is so sweet, and patient. The entire team is engaging and helpful.

— Markisa Bartlett

Other than your staff for being professional i want to acknowledge Amanda Patrick for her expertise and being friendly for each time i deal with her on bringing in any of my cars. Thanks,

— Thomas Bernardini

Amanda was great. I really liked the video walk through done by the mechanic. The security guard when I dropped off on Sunday was very nice also. I leave A1 feeling confident about the service preformed on my truck. Thank you. Happy holidays

— Kevin Burke

Toyota is A1plus!!

— Sidney Dawkins

I really appreciate Mark, and the service staff. They resolved my issue an got me in my way quickly. Happy Holidays!

— Margaret Edwards

Ot was routine maintenance--The waiting room with the fireplace going was very comfortable... lovely afternoon while car was serviced

— Melanie Geogalas

I have been coming to A-1 Toyota for many years, as long as I have had Toyotas, and I definitely plan to continue coming for service

— Ulla Kasten

I took my car for the regular servicing and the service experience was excellent.

— Deszreen Mitchell

Buying my car at A1 Toyota was an amazing experience! Sunny And Mustafa made the process easy. Josh was a delight who made me extremely comfortable and was a wealth of knowledge. EJ handled my service perfectlyand made sure all my questions were answered. A1 Toyota is top tier - 10 out of 10! Excellent!

— Kenya Rountree

Excellent service department Mark has been exceptional.

— Nancy Shattuck

The young woman I dealt with, Heather Evans, is a star. I can’t say enough about how great she is. She exceeded my expectations. I had an 8:00AM appointment and had no idea what to expect. The solution was easy. She made my day special. 👏👏👏👏

— Teresa Sciarappa

amanda was very helpful and explained a few things to me, estimated service time well, and advised me of the time my next "big" service would take. As always she was efficient, knowledgeable, and pleasant. It was a very busy morning yet I did not feel that she was rushing me.

— Elaine Pagliaro

So glad I purchased my truck from A1 Toyota every time I am there. I am treated like family their mechanics are fantastic. My service writer Stanley always explains everything to me and makes you experience pleasant. Everything about this dealership is great. I recommend them to friends every day and hope to be purchasing a new truck soon Toyota Dan Wheeler is one of the finest men I’ve ever known, he really goes over the top to make sure he explains everything to me and always gets the job done. His mechanics respect him and that’s a great thing in business. I will see you soon.

— Thomas Graf

A-1 Toyota made our purchase of our hybrid Corolla very easy, no haggling, no gimmicks! Gave us a very fair trade in value for our trade in. Our sales person Edward Jennings was very helpful and knowledgeable, made us feel valued, kept on top of our purchase until we drove away from A-1 Toyota dealership.

— Steven Charpentier

Service Manager, Mark, is always respectful. I also quite appreciate the Service Techs texting videos of areas of my vehicle needing to be repaired (for approval) prior to service. Thank you.

— Lucia Wilson

Very good. He was very patient and friendly. Ty

— Dongling Wang

You all are great. Thank you for your help and for taking care of my car!

— Christopher Vicevich

Great Customer Service w/Salesman Omar and Financing Support from Joshua!

— Robert Turner

I always have a good experience when Amanda is my service advisor. She is always hustling and making sure ALL customer are well attended to. She always goes above and beyond.

— Katy Strohecker

You rock! Josh and Omar were extremely helpful and terrific.

— Leslie Stone

Heather was incredible. Excellent customer service on her part.

— Erick Soler

Very happy with staff being professional and helpful answered all my questions and was done when they told us it would be, never had problems in the past look forward to come back in future

— Yolanda Dematteo

Excellent service! Always happy with the way it’s handled. Never pressured to do anything. Very knowledgeable staff

— Karen Dulac

The very best in sales and service! We are always treated in a first class manner. Wonderful waiting lounge also!

— Peggy Johns

Very pleasant environment. Relaxing and comfortable

— Gerri Ginsberg

COMMENT

— Gene Kirsten

Service personnel was excellent. Kept me updated with my car. Keep up the good work!!!!

— Susan Mut

My 4 Runner continues to be my favorite car and A1 keeps it running smoothly!

— Inge Osborne

Amanda was out for the day! A young man took my info and was really sharp, I was impressed. One service for a detail job due me for buying the car was not done. I met with Sunny and he scheduled the service for 11/14/2024. Thanks all! A1 Toyota, it is the smart thing to do!

— Burdett Rice

My experience at A1 was great. Our salesman was amazing and extremely patient.

— Naomi Soto

I bought 2 cars from here 2015 n a 2016 scion frs and at the beginning I had a disagreement with one of your staff, but I see that thru the course of the years they have hired new staff, The Service Assistant Manager Amanda Patrick, was so helpful and Professional,She answered all my Questions …… .Thank you Amanda

— Lucas Vicente

Omar was a great and friendly salesperson, answering all our questions and provided great insights. We are very happy with our new Rav4 car!

— Hoang Vo

Very good experience. Fast efficient and easy.

— Yousif Yousif

I’ve been with A1 26 years. Their service & staff are the best.

— Barry Wolfgang

Love having my car serviced at A1 Toyota. Mark is a great service agent who explains what's going to take place, approximate costs and answers all my questions/concerns. Always pleasant to deal with as are all the employees. I trust that my car will be well taken care of when I have any problems. Would highly recommend for service and purchasing a vehicle.

— Lisa Puglia

I appreciate Amanda Patrick for helping me out. She does a great job. I feel very comfortable speaking with her and she always help with any issue.

— Terrence Pierce

Amanda was good and knowledgeable.

— Greg Pia

Still loving Mark! His dedication to his work comes through in how he relates to his clients - so grateful for such service - much appreciated!

— Mary Ntiri

I needed an appointment, with little notice. I was accommodated.

— Jonmichael Mroz

Sunny was very friendly and helpful since our first visit. Great experience!

— Irina Lalayants

All the staff was extremely friendly and helpful from start to finish. Alif was my service provider and was exceptionally friendly.

— Mark Fernicola

Mark is an amazing service manager. Always makes sure you have the right information. I love the service videos that are sent.

— Ann Baker

Thanks to Amanda for taking such great care of me and ensuring the Venza was in good shape to get back on the road.

— Jennifer Fournier

Amanda Patrick went the extra mile to get me the best tires and deal for my Rav 4 XLE Premium.

— Paula Idarola

Amanda Patrick went the extra mile to get me the best tires and deal for my Rav 4 XLE Premium.

— Thomas Lechner

Amanda is an excellent service staff member!

— Carol Lee

Very easy and smooth and no hidden fees or extras they offered me and i chose what i wanted

— Mahmood Mahmood

My salesperson, Omar, is certainly an asset to A1 Toyota. He is knowledgeable, cordial, professional and a true gentleman. I would not hesitate to recommend him or A1. My experience was 100% positive. Thank you, Omar!

— Mary Maloy

I have nothing but great things to say about the folks at A1 Toyota. The staff was very friendly and accommodating and I didn't feel pressured at all to make a deal. They worked well with me and and I felt that they treated me right with my vehicle purchase. I would definitely recommend them to others, especially if you are in the market for a new Toyota.

— Erik Nelson

While the waiting room is pretty nice, I really don't like waiting, so I was able to book a rental vehicle when I booked my appointment. Dropped my car off in the morning, got the vehicle within about 20 minutes. Sal was extremely helpful. I had brakes done and my 60,000 mile maintenance done. I got a call in the afternoon from my service advisor, as well as a video from the technician doing the work, which showed me everything he was working on (that was really nice... ). They also recommended new tires, but I explained that I always get my tires at a local tire dealer. I returned the loaner later in the afternoon when my car was ready. The bill was what the estimate said it would be. Everyone was courteous and friendly. I am confident that the work that was done was done correctly. All in all, it was an excellent experience.

— John Young

It was great service like always. I was an hour late getting there for my appointment, but they were understanding and kind and took me anyway.

— Jennifer Saunders

My service advisor Amanda she is the best very helpful and knowledgeable at her job

— Sean Robinson

Very transparent experience. Refreshing to work with a place that doesn’t lie to their customers.

— Ryan Perez

Mustafa is the best. He has outstanding customer service skills. Spends as much time with you the customer to ensure that you are satisfi ed and understand theinstalled Accessories. But not only is he the accessory guy, he has an overall understanding and knowledge of the entire dealership experience. Actually Mustafa isthe one who turned me on to the Woodland edition. A job well done.

— Karen Mccasland

Amanda was extremely knowledgeable and helpful!!

— Carol Maida

Great courteous and knowledgeable staff for everyone at A1 Toyota!

— Robert Kopac

Efficient service, friendly, atmosphere and service advisor

— Robert Kleinert

Salesman Cayman was great and knowledgeable. Sales and fi nance makers helpful as well. Had the need to return to have roof rack installed, great service byCarol in service, as well as service person who did the installation in about Ann hour ad promised. Sorry did not get his name as well.

— Tim Hochadel

What a great crew! Everyone from Sales to Finance was nice and easy to work with. Even someone from an upstairs office took their time to talk with me briefly.

— Brian Hannon

A simple phone call to the dealership helped me schedule a service appointment.I arrived the day of my appointment at the time scheduled and the dealership wascourteous, transparent, assisted, and took care of the needs and concern I had. Thank you Toyota.

— Shane Artis

Alif Syed was affable, articulate, clear and very helpful. Although I showed up without an appointment, he managed to fit me in, letting me know it would be a modest wait. I was updated and the problem was resolved, relieving my mind. We had a good exchange.

— James Andrew

I will always go to A1 Toyota. I have always have THE BEST experience with every employee there

— Rebecca Siddall

My wife and I have been A-1 Toyota customers for more than 25 years. In fact, we have purchased at least five Toyotas. Customer service is always excellent!

— James Rascati

Thank you A1 Toyota. Geeat service as always!

— Gokhan Mursaloglu

Up front, honest, MSRP dealer. I understand dealerships are privately owned, but please try and hold other Toyota dealers, who mark up specialty vehicles and try to gouge customers, to A1’s standard. If A1 can do it, all dealers can.

— Lee Murray

It's a great shop, great efficient business, kind people, comfortable waiting area, good service, reasonable cost for service. Thank you!

— Joan Macintosh

The best part of this experience was the sales person. He did not pretend to know things that I asked, instead he would consult with some who had the correct information. He was also very helpful assisting both my wife and I navigating the audio system. I do not believe we would have gotten through this without him. I have purchased 10 Toyota’s over the years and he was the best salesperson I have ever encountered. If you can please thank him again for both my wife and I.

— Thomas Arszyla

Mark is always great to work with - he is professional and kind. When I mention something that I am concerned about with the car, like a “strange” noise, I am confident that he will make sure it is checked out. I always feel safer after any service.

— Ann Merkle-Ward

Mark was wonderful. He explained everything he was going to do to the car, and what the issues were. He also arranged for transportation to my home and back when the car was ready. I continue to use A-1 Service for ALL my support & maintenance, and would not go anywhere else (if I can help it!)

— Lori Raub

I've been a customer for almost 20 years and have always relied on A1 Toyota for sales and for service for all of my Toyotas. I can always count on my service advisor Mark Mastracchio to take very good care of my vehicles when in for service, he does a fantastic job.

— Daniel Pata

Always a pleasure to service my vehicle with A-1 Toyota!

— Adebayo Owoeye

It was a pleasant experience at A1 they treated me as if they really cared.

— Joesph Mazer

The young fellow that took care of me was excellent. He was patient with me, explained things carefully, and kept his promise to have the car ready within one hour.

— William Lewis

A1 has the best service center in the area. They are always friendly and look out for our best interests. Mark is exceptional!

— Mario Ciccarini

Staff was friendly and polite. He explained uncovered services

— Nkechi Asoh

Amanda is a star. She is knowable courteous and thorough. Brooke your AI assistance is not helpful. I wasted a lot of time with that system. Please make iteasy to by pass that step.

— Rose Jansen — 09/11/24

Always receive good service.

— Joel Jacobson — 09/11/24

Mark Mastracchio, the service advisor for my 2009 Prius is excellent. H communicates with me when necessary, and he knows how the car is put together so he canspeak knowledgeably about any question I have,

— Jerome Boryca

The service was on time and customer service was great.

— Vitus Atuah

Have always had great service to my car since 2006.

— Margaret Vetro

Very patient and friendly. I was aggravated about my car and they made me feel at ease. They were kind and very helpful and did and excellent job fixing my car.

— Shannon Sampieri

I travel from Westport 45 minutes to come to A-1 because I love the service and people. Westport Toyota is about a mile from my home

— Peter Roland

I have had several leases over the years and I recommend them to all of my friends and family.

— Robert Picagli

Amanda is the Best very good communicator she always takes care of any and all my concerns

— Michael Moraveck

The customer service was like the dealerships name A-1. I was in and out compared to some toyota service center.

— Rochelle Love

Ayman Alslloumi was the sales person we worked with at A1Toyota when purchasing the vehicle. He knows what he is doing, explains everything clearly, adapts to changes quickly, and is committed to providing the best customer service to us. Because of his efforts our purchasing of the vehicle went very smoothly. We appreciate everything Ayman has done for us.

— Ning Li

I love my new car!! Everyone at A1 is knowledgeable and they bend over backwards to make sure you have a great experience

— Patricia Lees

Ali was a pleasure to work with. Great leasing experience.

— Marc Keslow

Mark is terrific. He’s thorough, timely, explains everything with the right amount of detail, and my family is a loyal A1 customer for (now) 7 years and over 100K miles on our 2 Toyota vehicles.

— Megan Friedman

Mark is A 1!! Please continue with the excellent job!! Thank you!

— Iren Feher

I hadn’t had my Tacoma in for a while and I was surprised and pleased with all the update made to the process… mechanic videos, text messages, and printed check-up results and recommendations. The service manager was on top of everything happening to my vehicle. Great job!

— Charles Davis

Got a solid deal on a 2025 Camry SE hybrid with the exact upgrades we requested, not a simple find either! A-1 team found this exact awesome car we needed way quicker than any other dealer could! Gary was also transparent and honest with the exact pricing. Sure to go back to A-1 for another Camry or Crown next year! Thank you Gary & A-1! Best & oldest Toyota dealership in CT!

— Heidi Catlin

I had a great experience with A-1. Everyone was friendly, professional and straight forward which I appreciated very much. Would definitely recommend you guys to anyone!

— Lauren Carnevali

I AM VERY HAPPY WITH YOUR SERVICE...

— Mary Burchell

I appreciate the ride home after I left off my Rav 4 and my ride back to pick up my Rav 4. Thank you to Mark M.

— Anna Bartow

Amanda was the best. As always concerned, accurate, and went out of her way.

— Elaine Pagliaro

A1 has done a great job in assisting me with showing me what I wanted to see and explaining the details on the vehicle.

— Lap Ngo

Excellent dealership and I felt that I got a great deal for my new SUV. I would defi nitely recommend them in the future.

— Erik Nelson

A-1 Toyota is the only place to buy a Toyota. They are a family owned business that treats every customer with respect and honestly. They are caring and make thecar buying process simple and easy. I fully recommend buying your next Toyota from A-1. Not to mention the free oil changes for life!

— Patrick Macgregor

We have been customers for close to 25 years. From sales to fi nance so delivery to service, A-1 Toyota is fantastic! We always used Kenny and he was top notch,an excellent customer service representative! Now that he has retired we are requesting Amanda, another excellent representative! Thank you A-1!

— Lisa Krause

Honest mechanics! Did some simple fixes instead of more expensive replacements. Sent a short video from the mechanic showing exactly what was wrong andproposed fix. Super pleased with repairs and how they kept me aware of when my car would be ready. Felt no pressure to do any repairs I chose to wait on. HIGHLY recommend.

— David Hennig

My usual team at A1 got it done , and done well.Thanks to Paul, Dado, Eric and Gary.

— Kris Hamilton

You all make it so easy to love A1 Toyota. Thanks for being a wonderful business that cares about quality and customers!

— Lesley Frame

They do a great job easy in and easy out

— Edward Flynn

Service was excellent, greeter was very polite and I enjoyed talking to and with him.

— Gelsomine Dinneen

My experience with A1TOYOTA has been very good Mark Mastrione is a terrifi c advisor along with the family that even my wife became a car owner here!

— Sidney Dawkins

I believe that my dealings with Mark Mastacchio have been superb since we began to deao with A-1 Toyota. He seems to really care for the customers, hecommuicaties very well and is a signifi cant asset to your business.

— James Campbell

Always a pleasure doing business with Toyota

— Sherry Banks

The whole team is great. Walked in for an appointment to get car serviced before leaving for vacation, got an estimate and video as they worked on the car! It was cool

— Ann Baker

Mark is a trusted service manager Great ambassador for your company

— Michael Thornberg

Amanda and Heather - both of them so kind with the costumers. I'm proud of them!

— Hafizullah Tanha

It was a pleasure getting my car serviced! Love A-1 for that reason- they work the details out for me and I don’t have to stress over the little things!

— Paige Reinwald

As always fantastic service from A1. I love the video feature! Great addition.

— Mary Nardozzi

Went in with several questions about the maintenance due plus questions about an older toyota I have, Stan was super informative & helpful.

— Nadia Napoletano

Staff is very efficient and courteous, hassle free experience

— William Laflamme

My service advisor, Amanda Patrick, did an awesome job of guiding me through the process of getting a repair for a faulty fuel tank on my 2023 RAV4 Hybrid. In addition, whiile my vehicle was at A1 Toyota for the repair, she noted my mileage was very close to 10,000 miles and she instructed the mechanic to complete the 10,000 mile service which saved me another trip to A1 Toyota. Thank you, Amanda!

— Kathleen Harrison

Service is the reason that I continue to buy vehicles at A-1. Gratitude to Mike, Mark Mastraccio and their team.

— Lindy Gold

Marcela Fuentes

— Marcela Fuentes

I always get good service @ Toyota in New Haven. When I call to make an appointment they always get me in on the day & time I pick

— Helen Daniels

I had a great experience! The staff are hardworking and very responsive to customers' needs

— Joseph Soto

3 car purchase in 4 years , all good , thanks

— George Chiodo

Kept informed of my inspection. The video and the technician were an immense help in helping me understand the problems.

— Linda Dilauro

I was in and out in good time. Very satisfied.

— Angelo Garcia

My service advisor, Amanda Patrick, did an awesome job of guiding me through the process of getting a repair for a faulty fuel tank on my 2023 RAV4 Hybrid. In addition, whiile my vehicle was at A1 Toyota for the repair, she noted my mileage was very close to 10,000 miles and she instructed the mechanic to complete the 10,000 mile service which saved me another trip to A1 Toyota. Thank you, Amanda!

— Kathleen Harrison

It was excellent. Everything was perfect.

— Mark Kiley

Amanda was an appointment excellent service provider.

— Carol Lee

Got my car serviced fast and was relaxed watching some racing on their tv in the lobby. Nice bunch of people, thanks again!

— Ryan

Mark was FANTASTIC!!! A nail in my tire was dealt with (removed & tire plugged). Mark beautifully orchestrated the incident management & my car became available ASAP. Best news ~ “no charge. ” Thank you!!

— Wendy Silver

Heather is knowledgeable, sensible, cordial, and efficient. I regularly ask for her when I have questions about service needs.

— Michael Teitelbaum

There Great to work with, They know Toyota vehicles, it's fix right the first time!! They answer all your Questions. There just great to work with. I take both of my Toyota vehicle There, There that good.

— Carla Thiede

Great experience would recommend to all!

— John Young

The best dealership!

— Carl Sherter

Loved the inspection video. Very informative!

— Nancy Shattuck

My experience has always been exceptional.

— George Sanders

We always receive excellent service

— Seth Rosenthal

Amanda is amazing!! Always takes care of me!!

— Amy Krebs

Great service for the last 24 years

— Melissa Jenkins

I swore years ago I would never take my car to the dealership for service but A-1 has changed my mind. I drive 30 minutes out of my way to have A-1 do servicing. They are fair and their prices are fair

— Gregory Hopkins

My first experience with A-1 service and it was great!

— Kathleen Haaversen

I asked for a Rav4 Hybrid in Calvery Blue and even though they weren't going to be getting one, they found me one!

— Catherine Fisher

Very satisfied with service I received. Thank you.

— Scarlet Ewing

When you're here, you're family. " -A1 Toyota

— Samuel Decapua

A-1 was very professional in dealing with. I was a very happy customer

— John Cifarelli

All the employees I encountered were very friendly and helpful. Service, customer service, and cashier. Thank you.

— Mike Cushman

Everyone at the dealership was friendly and courteous making my buying experience easy and convenient. I also like the straightforward way that A-1 Toyota has of selling cars.

— Susana Cantu

A1 always provides quality service and ensures that the customer understands any work needed on their car

— Laurie Bankowski

Great customer service. Answered my many questions.

— David Avigdor

Salesman was great. He was knowledgeable, helpful and pleasant. We really liked him and how he guided us through the process. Jim

— James Cavanaugh

I asked for a Rav4 Hybrid in Calvery Blue and even though they weren't going to be getting one, they found me one!

— Catherine Fisher

Amazing group of people working hard to make you feel like part of the family.

— Luis Florimon

I will never purchase a vehicle anywhere else!!!!

— William Malkin

Amanda was amazing! Such great customer service.

— Sname Wilson

Shout to A-1 Toyota and especially to Abdul Fakih. Great customer service and his ability to go above and beyond all while keeping a smile made my decision to purchase a car here easy! I would recommend!!!!

— Samuel Velez

Amanda was great to work with, and the service/scratch guard repair ended up being significantly less expensive than I was anticipating. Thank you!!

— Geremy Stock-Schulick

Excellent dealership. Bought all my cars there.

— Gerald Salvo

Excellent service department for my oil change. Very friendly staff and waiting area clean and accommodating. Will definitely go back for service in the future.

— Janet Moran

I was treated with respect and was kept informed on everything.

— Peter Mikulak

Excellent service!!! Very thorough and reasonable service provided!

— Katherine Heimann

Enjoyed having 2 year free maintenance. As with all excellent Toyotas, there was no issue during that time. I came for oil changes and tire rotation and other covered item checks. So glad I got my Toyota Avalon!!!

— Barbara Ekman

Amanda Patrick is wonderful to work with. She is quick & efficient getting things resolved. Thanks. George

— Diane Dumigan

My new advisor is Tyler and he really helped me and go things done for me which I appreciate a lot!

— Jennifer Bennett

Amanda is always great to deal with. Very professional, tells me what to expect and what needs to be serviced first. And what I can hold off on for awhile

— Kevin Anderson

Amanda was great keeping me informed and dealing with the insurance claim. She is a reason I continue to come back to A1

— Robert Amento

Amanda was phenomenal as usual - she's honestly the best I've worked with!! I found it a bit laughable how I came in to get a leaky tire fixed and 1) there was no option for tire maintenance on the online scheduling service and 2) the technician fixed the leak but did not fill tire back up so I had to come back as my warning sign came back on immediately once off the lot...

— Amanda Aromatic

I’m always happy and pleased with A-1 Toyota services.

— James Borger

Terrific, knowledgeable tech!

— Kathryn Collins

Love Amanda, I always have a great experience with her

— Jinzy George

Thank you for keeping the Venza in great shape

— Jennifer Fournier

Excellent service. Thank you.

— Jose Gil

They gave me a very professional check. Thank you.

— Sangjin Nam

Amanda was excellent! Your entire staff with whom I dealt was friendly and caring. Jay the parts guy is great

— Karen Palange

Great service , quick and was given free loaner for the day

— Letetia Solomine

Mark Mastracchio and his team are great!

— Brian Bodt

Excellent experience and very happy to be a customer of A1-Toyota.

— Margo Eskelund

“I have bought a new car from A-1 Toyota every 3-5 years for the last 25 years. I am very satisfied with A-1 Toyota!”

— Ralph Iannotti

“Heather Evans, my service manager, did a fantastic job, getting me in and out as quickly as possible given the large number of tasks they were taking on. I felt continuously updated and was happy to see the work moving ahead of schedule. Always happy to have work done at A-1 Toyota!”

— Joel Shirasu-Hiza

“Amanda, the service advisor, was great to work with. My last service advisor left the company and no longer works there. I had such a great relationship with my last service advisor that I was nervous about working with his replacement, but Amanda hit it out of the park. Thank you, Amanda!”

— Brian Johnson

“We had the pleasure of working with Edward Jennings to purchase our new vehicle. He answered all of our questions with enthusiasm and took the time to understand what we were looking for. I was also able to work with Joshua Spoerndle who was open to our questions and helped with the car-buying process.”

— Silvia Goncalves Costa Martins

“Easy to book online. Fast follow-up and confirmation, plus update after car was done, AND a follow-up email thanking me for allowing them to service my car. First time here but won't be my last!”

— Deborah Speese-Linehan

“Had an oil change and general inspection. They recommended replacing rear brakes, which I will make an appointment for. Also gave me a breakdown and cost estimate for my 60,000-mile service and made an appointment for it at the same time. Service advisor (Amanda Patrick) was excellent and kept me informed about everything, which was greatly appreciated.”

— John Young

Amazing service, I see you send videos of what the car requires and I loved that interesting and good idea. The assistant manger was polite,knowledgeable and outgoing! She came up to me with what my car needed how much it would be and if I wanted to do the service right then and there or come back. Love this visit

— Janina Acosta

People at the customer service desk were formidable and excellent at handling customer requests and very pleased with their service

— Michel Jean-Claude

I have been very happy with your service center, and thus, drive an hour (from Redding, CT for service. I bought the vehicle at A-1, so stayed with A-1 for service since, being impressed and happy with your service. Thanks.

— Penelope Dawson

Leo was very professional and knowledgeable on all the features in my new Grand Highlander. It was a pleasure working with him. Thanks again to the A1 staff in helping me on my 3rd lease.

— Natalia Delacruz

Great service personnel! Easy online scheduling oil change.

— David Hennig

My service representative, Amanda was very personable and showed her knowledge about the vehicle. That was very admirable

— Greg Hudson

My service representative, Amanda, was friendly, knowledgeable, and efficient

— Chris Karjanis

Very peaceful experience. Heather the service advisor could not have been nicer and efficient at her job. No problems, I figured about 1 1/ 2 hours and just relaxed till car was ready.

— Thomas Maguire

Tyler Delvecchio always goes out of his way to provide excellent customer service

— Gregory Ladzinske

I would not take my car anywhere else but A-1 Toyota. They are friendly, efficient and always have my best interest in mind when it comes to my vehicle. Love this place!!

— Suzanne Nero

Clean and inviting waiting room. , expertise advise and time efficient.

— Karene Oriabor

Tyler D was the best and nicest kindest service rep ever thanks to him for making my service great

— Joseph Panza

Just a battery change. Called as soon as ready Amanda was great.

— Randolph Perham

I appreciate how your business manager Paul Wright goes above and beyond for the customers. I appreciate his efforts and his commitment to the people and the community. Job well done Paul!!

— Reginald Reid

I had an excellent experience and the customer service representative was very helpful.

— James Sherman

Mark is fantastic, he’s patient and explains things in a way that I can understand and provides reassurance on the service recommended and provided. He’s responsiveand attentive, doesn’t make me wait long at all for response to my questions. He goes above and beyond to ensure I feel like a valued and important customer and notjust trying to get me in and out. He takes time with his customers and makes sure they are satisfi ed and all questions are answered.

— Gretchen Raffa

Amanda is super!!! - - - knowledgeable, personable and professional.

— Patricia Oates

Amanda Patrick is very efficient and helpful.

— Debra Iodice

Great experience, with cost upfront for specifi c service.

— James Hesse

Great dealership! Lifetime free oil changes is a phenomenal perk and I will certainly come back to A-1 for all of my car-related needs in future.

— Gregory Hardman

Truly an A-1 Dealership! From the time I made an inquiry regarding the vehicle’s availability until its purchase, I received timely responses to each inquiries. Unlikethe previous dealership where I purchased 2 Toyota vehicles in the past, A-1 surpassed them in all aspects! Convenience and distance doesn’t matter if you are assuredof better service. The staff we dealt with at A-1 were pleasant, friendly, respectful, accommodating, and knowledgeable especially Leo and Paul. I highly recommend this dealership where customer satisfaction and trust is a priority!

— Lecil Guerzon

Continues to be an experience that demonstrates dedication to continuous monitoring and improvement in systems and communication.

— Richard Fierberg

I am very happy with the experience of purchasing my me grand Highlander hybrid at A1 Toyota. The car can I ahead of expected because Sunny was awesome andwent the extra mile to get me the vehicle I wanted. From salesperson Owais who was understanding and not pressuring, to Paul the fi nance manager who was efficient and funny, to the accessories person who was knowledgeable — the whole experience was great. No heavy pressures, no haggling, no games no long speals , no longwaits — I would highly recommend A1 Toyota for the purchase of your next car.

— Lisa Cuchara

I love A1 Toyota I have been with u for the past 12 years.

— Patricia Amore

Mark Mastraccio and the entire crew did an excellent job!

— Bruce Altman

Heather was outstanding. I’ve always had good service at A1 Toyota but Heather just inspires confi dence - in her, the dealership, and that my car will be servicedappropriately.

— Patricia N

EJ was a wonderful salesperson. I’ve been a customer for 17 years now and there’s nowhere else I’ll go for cars.

— Daniel S

Amanda was very courteous and fully explained everything to me also I was there to buy out my lease and Hatim and Josh did an amazing job , job well done all around

— Jose L

Always good service at A1

— Connie H

Amanda did an excellent job discussing repairs needed.

— Mary H

Our experience was seamless, I booked my appointment online, dropped off the car the night before. A1 Toyota has a Security guard in the parking lot, he opened thegate us and he was very pleasant. I parked the car then completed out the Service envelope, dropped my keys in the envelope and wrote down my concerns I had withmy car.The next morning, I was called, my concerns were addressed, A1 Toyota quoting the repair fees which were what I expected, then I was called that same dayto pick up the car. I really appreciated the staff I spoke with, and the service provided. If it works with your schedule, I highly recommend the night before service dropsystem.

— Salvatore F

Kudoes to Amanda Patrick. Very helpful and knowledgeable

— Geraldine D

My wife and I are fi rst time customers at A-1 and we are extremely satisfi ed and pleased with the customer service provided by our salesperson, EJ, and Josh, fi nancedirector. They listened to our needs and provided us with exactly what we wanted. We will defi nitely be returning customers in the future!

— Richard C

Mark is great keep up the great work and the tremendous customer service.

— Mohamed A

This was our fi rst new car purchase in 10 years. We were unfamiliar with all of the electronics and media. Our salesperson was so patient and did an excellent jobguiding and teaching us everything about the car. Everyone we dealt with was courteous and always quick to respond to our questions. I felt everyone listened to ourneeds and wishes and really came through for us.

— Neil A

My wife and I just purchased a Grand Highlander from A1 Toyota and the process was far from the dreaded stereotype of the pressure cooker experience showroomsused to be. A1 is haggle free meaning the price listed for sale is the lowest price they will sell a vehicle for. That policy made me choose A1 a second time in fi veyears to purchase a new vehicle. Our salesman Owais made the purchasing experience unexpectedly pleasant with his disarming warmth and sincerity. Three monthsago he joined the sales team which was surprising to learn since he was so knowledgeable about the products. To his credit he did not hesitate to seek out an answerfrom a colleague in those few instances when he did not. His sole mission was to link us the vehicle we wanted and he did. I also have to mention Josh in Financingwho made his part of the process easy to comprehend along with some interesting conversation to help pass the time. I wholeheartedly recommend buying a vehiclefrom the team at A1.

— Zienon B

I always have the car serviced at A1 Toyota in Amity. Mark handles it and does a great job. He is very personable and does a good job to keep everyone happy.

— Sandra Trotta

As always Amanda was super helpful with everything. She stayed in touch with me almost every day as we dealt with the mouse invasion and the insurance company. I don’t know who worked on my car but that person was excellent also.

— Carolyn Southard

Always a positive experience at A-1!

— Patricia Maddern

A great group of people that work there and everyone is so very polite

— Edward Flynn

Had a great experience at A-1 Toyota. This is my 3rd car purchased here and the knowledge and service has been great through the years. Owais went beyond tomake my experience with A-1 great. I easily give him and A-1 5 stars.

— Gabor Elcsics

dealership was super clean and welcoming. Tyler was great and informed me of the pricing before the service and exactly what they were going to do and if I wantedany additional services. It was also completed in the exact time they estimated, which I appreciate.

— John Deptulski

Your service center is pleasant and i like always having the same service person to deal with.

— Anne Brennan

Very Professional clean happy experience.

— Kevin Bohan

Serg was very kind and helpful He deserves the best praise…

— David Barton

A1 Toyota continues to wow us with their exceptional customer service. Gary & the entire sales team and finance team are always a pleasure to work with.

— Adam Correa

Mark Mastracchio has been the service advisor on my 3 Toyotas for several years. He does an excellent job of communicating and seeing that my cars are properly maintained. I make my service appointments with him and he has also been helpful with my questions at other times.

— Melvin Garelick

No problems at all. My service person, Tyler, let me know what had been found, and he gave me options on the work I might have done that day or in the future. The final total was close to the estimate.

— Shoshana Lash

I would highly recommend A-1 Toyota because all employees I have dealt with are very knowledgeable, profressional and friendly. It is easy to secure an appointment either online or via phone call. Fast and reliable service to my car.

— Lisa Puglia

Yaya was extremely polite and interested in answering my questions. He was a very helpful salesperson. Those questions that he could not answer he found the answers from his supervisor.

— Peter Schirmann

A-1 was very straight forward to work with, held their commitments in the purchase and didn't play the typical car dealer games. I believe smartpath gave us the basis for the sale prior to coming to the dealership simplifying the process for both parties. I was pleased with the experience with A-1 and would recommend them to others.

— Amanda Sheldon

Excellent service, knowledgeable, friendly, technical assistance.

— Michael Zbriger

Always been a delight to service my car at A1 Toyota!

— Adebayo Owoeye

I had some questions about my tires before I left, and Heather went out of her way to help me get the problem resolved.

— Marjorie Makowski

My first time bringing my new car in was a positive experience. I feel good about choosing Toyota.

— Sandra Levinson

My fi rst time bringing my new car in was a positive experience. I feel good about choosing Toyota.

— Charles Kochan

Best service appointment that I have ever had at A-1!

— William Kaufman

Service was excellent as usual!!

— Michael Dove

Mark my service rep and Steve my mechanic are excellent, above and beyond the call of duty (e.g., researching an anti-theft shield for the catalytic converters on mytruck)!

— Michael Dove

Mark and team above and beyond to get everything taken care of while I was there!

— Michael Frusztajer

Tara was the best sales rep out of any dealership experience I’ve had.

— Nicholas Valsamis

Very friendly staff.

— Devendra Shah

Reliable and thorough service.

— Donna Presnell

Always been a delight to service my car at A1 Toyota!

— Adebayo Owoeye

Both Kevin and paul where great to do business with

— Sherry Chowka

Service Advisor Amanda Patrick is always a pleasure to work with. She’s a true professional… .extremely knowledgeable and personable.

— Richard Bessel

Heather Evans was my service representative and she was absolutely great. Heather was very professional and courteous, and kept me fully and accurately informed of the estimated time for completion of the service, and afterwards explained all the service steps that were taken and what shape my car is in (it's in great shape! ) I very much appreciate the attention and care that Heather gave me during my recent visit to A-1 Toyota.

— Rebecca Abbott

The association she’s the best her names Heather.

— Hafizullah Tanha

These guys are my gold standard.

— Robert Juliano

Always satisfied with service and capabilities of personnel.

— Bruce Hirsch

Special thanks to Frank, Sergei and Josh. Frank for keeping our email chain going over 84 replies and counting. Sergei for being so considerate when we arrived with sprite in hand, instructions on the entertainment system and the time to enjoy them. Josh for being swamped but in good spirits even without eating a Snickers.

— Reginald Hall

I have been coming to A1 Toyota for a long time and I am always amazed by the wonderful service by all there Departments. Also I would like to shout out to there Managers always welcoming me!!! Thank you for your professionalism and good service.

— Sheetal Dhawan

Amanda was great. Very polite and very knowledgeable.

— George Civitelli

My experience, as always, was an excellent one - the advisors are always so nice and efficient and completely open about the type of service needed or advised. It's a pleasure to continue my relationship with A-1 even if Steve and AnnaLynn have turned it over to the boys!! - Chris Burt

— Mary Burt

Great service. Good communication.

— Angela Asamoah

Good job as always!

— Yusuf Arslan

My experience with the dealership was amazing! That evening before I purchased my car at A1 Toyota I went to Toyota Wallingford and had a horrible experience. Ihad heard good things about A1, so I fi gured I would give it a try! Kevin Wright was knowledge and very helpful! He made the entire experience a pleasant one! Gary also was amazing and provided a help deal of assistance. Finalizing everything with Eddie in fi nance was quick and easy! He was very effi cient and organized andmade the process smooth!

— Derick Pressley

Thank you to Amanda, service writer, Sal, rentals and facilitator on the runway, John the mechanic on the job, for their effi ciency and kindness, and to Carol for herwarmth and friendship.

— Diane Perrone

Great place and salesperson, one of the easiest car buying experience's I've ever had!

— Lou Maglione

My in-store experience was great! I don't like the robot phone, it took so long to get a human being to talk to me.

— Hongyun Kroopneck

Very trustworthy and reliable service department!

— Cheryl Kim

I have purchased/leased multiple vehicles at A1 Toyota and I keep coming back! They must be doing something right !

— Bruce Hirsch

Bought my Toyota Carolla in 2015 and take in for regular servicing. Very satisfied with service department. Original salesman very easy to work with. No highpressure and car has lasted.

— Phillip Goldblatt

Everything was great Tyler gave me info before the car went in and went over the fi nal report. Well done.

— Mark Goldberg

Of the 4 Toyotas vehicles that I have owned over the years, the last 3 have been purchased from A-1. I have been absolutely 100% pleased with the attentiveness,courtesy, and outstanding service given me by every A-1 employee I have met, whether they worked in Sales, Service, Parts, or the Body Shop. I have recommendedA-1 to people looking to purchase a car.

— Leon Fiftal

A-1 Toyota is reliable dealership to purchase your cars. I really appreciate how good the people and service it provide including the receptionist. Thank you andhope to purchase my next toyota soon from A-1 toyota.

— Xie Fei

Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.

— Robert Covone

From the rep that checked my car in for service to the Service rep Heather to the Cashier who I talked to about my elderly Mother in-law. Everyone was so nice. And the waiting area is ALWAYS CLEAN AND ORDERLY. The Bathrooms are cleaner than most. I just wish the online Coupons were easier to find. Or mail them out.

— Kevin Anderson

Amanda was very helpful in explaining what future items need to be done. Very personable.

— Marie Abriola

The staff at A1 Toyota were very kind and professional. It was a pleasure working with my service advisor Amanda Patrick

— James Borger

Everyone was great. Mark Mastracchio is always the best.

— Marcy Brownstein

I recently purchased a car from A 1 Toyota and was fortunate to work with a salesman named Owais. Throughout the entire process, he provided exceptional service making my out of state car buying experience smooth and stress-free. I felt valued as a customer, and his attention to detail and commitment to ensuring my satisfaction was truly commendable. What truly set Owais apart was his professionalism and dedication to customer satisfaction. I had alot of questions and concerns, and he took the time to listen and address my needs. I highly recommend this dealership and salesman to anyone looking for a seamless car buying experience.

— Bernicia Bruney

EXCELLENT ORGANIZATION.

— Salvatore Cioppa

Very pleasant staff that I work with the place was clean.

— Gertrude Davis

Tyler was excellent. Made sure the parts were available before taking the vehicle in for repair. And the service was quick

— Vanessa Dixon

The best service! Such great customer service and very quick service

— Kathryn Dornfeld

I have been a A-1 Toyota customer for more than two decades probably more like three decades. I appreciate the care they extend to their customers and the excellent care their service department has always, always afforded me. I am so grateful for Mike Querfeld and Daniel Wheeler, Ms. Carole - all A-1Toyota family and staff.

— Kathy Dunigan

I have bought several vehicles from A-1. It is the service department that has been responsible for my loyalty. Mark Mastraccio is outstanding

— Lindy Gold

Service manager was up to date on his job, keep it up.

— James Kugbadzor

I appreciated very much that A-1 Toyota is not like other dealerships and that they don't play the games that other car dealers do. They are a little more straight forward and transparent than other car dealers.

— Lynn Lantieri

My car had a few scary issues,and they were resolved right the first time. I'm very pleased.

— Lawrence Lingane

Routine maintenance was performed. Easy intake with the vehicle, comfortable waiting area. I am very pleased with the service at A-1 Toyota.

— Mary Lopresti

The service advisor was enthusiastic and knowledgeable. I also really liked getting the video from the mechanic that showed what was wrong and what repairs were recommended. Very cool!

— Corliss Mahmood

Amanda was pleasant and nice to deal with. All staff were friendly.

— Robert Manzo

Thanks for excellent service!

— Ann Prokop

Have been consistently pleasantly surprised by all of the personnel at this dealership! Keep it up!

— Scott Robinson

Kelvin was wonderful and very helpful with the entire process!!

— Kaitlyn Schuessler

I was searching for a 2024 GR Corolla, and A1 had the exact car. I emailed them for a best out the door price and they promptly responded with a great price. I went to the dealer to purchase the car and they could not have been nicer. Everyone from sales (Kevin)to F&I (Jimmy)treated me with courtesy and respect. I felt very relaxed and never pressured. Overall it was a fantastic buying experience and I would not hesitate to recommend A1 Toyota to anyone.

— Barry Scott

I was very satisfied and impressed with everything about my visit to A1 Toyota. My Service Advisor was Stanley Wheeler whom I found to be very knowledgeable, patient and he really made me feel cared about. I was also impressed with the communication about my vehicle and the video explaining what was found on the inspection. I jokingly told my friends that it was like I had taken my car to the "doctor". This was my first time having my car serviced at A1 Toyota but I will definitely continue to have my car serviced with you.

— Patricia Worthy

I was searching for a 2024 GR Corolla, and A1 had the exact car. I emailed them for a best out the door price and they promptly responded with a great price. Iwent to the dealer to purchase the car and they could not have been nicer. Everyone from sales (Kevin)to F&I (Jimmy)treated me with courtesy and respect. I felt veryrelaxed and never pressured. Overall it was a fantastic buying experience and I would not hesitate to recommend A1 Toyota to anyone.

— Barry Scott

A-1 is number one dealer in the east coast region

— Faeiz Saber

Amanda is amazing; as well as the people in the body shop; I won’t take the vehicle anywhere else-thank you all!💯

— Tyrone Rogers

I have been a customer with u since 2018 and I have been totally satisfi ed with A-1 keep up the good work 👏

— Sean Robinson

everything went very smoothly, I recommend everyone to buy a car from this showroom. Seller very helpful and polite

— Tadeusz Porzycki

Always At Toyota its a great experience and customer service. I liked Toyota cars and the same fi r the dealer at A1. I never been disappointed. I had regularservice by schedule, I got positive feedback , the girl at desk very helpful of question asked

— Edlira Kovaci

We're pleased to hear that you fi nd our service department trustworthy and reliable! Providing dependable service is a top priority for us, and we're glad that we've earned your trust. If you everneed assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

— Cheryl Kim

Heather went out of her way to hook up my new phone to the car, found my missing eyeglass lens, removed a nail, and plugged the tire for me. It was one of thebest experiences I have had when servicing my car.

— Phyllis Gwatkin

I appreciate them notifying me of timing of service and they all have been very helpful and polite to a senior Toyota owner .. appreciate their kindness and patience

— Melanie Georgalas

The best service! Such great customer service and very quick service

— Kathryn Dormfield

Tyler was excellent. Made sure the parts were available before taking the vehicle in for repair. And the service was quick.

— Vanessa Dixon

Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.

— Robert Covone

Our sales man and the who staff were excellent!

— Frank Aprea

The customer service is always excellent at A-1 Toyota. Unfortunately, I have been there several times in the past two months and have spent a ridiculous amount of money on a 16 year old car. Being in and out so many times, has made me feel like Heather Evans, Jemar and Owais are old pals of mine. They greet me warmly when I arrive. Mike Fournier always has my loaner, which I have fondly named "Ruby", charged and ready for me. Mike Querfeld has taken time to inspect my car himself to determine what the problem is. Everyone I have to deal with has been kind to me. There are days when I cry because I just can't afford to keep putting more money into 16 year old Elvira with her 275,000+ miles, but at least I feel like they all understand the frustration of it all and are sympathetic to my plight. I thank all of them for making me feel like I matter.

— Amy Brin

Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.

— Robert Covone

Loyal customer to A1, they know how to deliver a new vehicle. Outstanding experience with my recent Grand Highlander purchase.

— William Cushing

Very trustworthy and reliable service department!

— Cheryl Kim

My salesperson, Kevin Wright was very knowledgeable and attentive. He went over all the features the vehicle had before I drove off the lot. He is someone who is definitely committed to customer satisfaction and I highly recommend him to family and friends. Overall a wonderful car buying experience. Keep up the great work A-1 Toyota! I appreciate.

— Deb Marshall

Always efficient and usually quick.

— Michael Matarazzo

I visited A-1 to browse family cars with my wife and Owaise was very kind, informative and helpful 👍 very knowledgeable on all the bells and features on the vehicle we were considering 😀 Thank you !

— Fly Meet

Always feel safer after car is serviced correctly. It is a great car. My favorite after the small. Toyota Tacoma I had for ten years.

— Inge Osborne

I have been a customer for more tha 30 years. Always terrific customer service

— James Rascati

I bought 8 cars from same dealer they are the best in the area

— Tamer Abdallah

Very professional as always

— Marc Bronn

Eddie was great! Very thankful!

— Zelivette Valle Colon

Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.

— Robert Covone

I have been a customer of A1 Toyota for many, many years. I've enjoyed your recently retired Kenny as my service person, luv Ms. Carole (she is a hoot :o), admire Daniel Wheeler and stay connected and enthused about A1Toyota because of Mike Querfeld and his Service Department. Gary and Eddie were immensely helpful, professional, and kind. Derrick and Christina rock. Thank you for the opportunity to appreciate you in writing. Stay safe.

— Kathy Dunigan

Serhii Sazonov was a pleasure to work with! As a first time car buyer, I had a lot of questions. Serhii was very patient and knowledgable, answering them all. I never felt pressured. He guided me through the entire process so it was as seamless as possible. I also appreciated how accommodating he was to my schedule, as I could only come late in the day, after work. Overall, I am so glad I was able to work with Serhii! He's great at what he does. I also had a great experience with Eric and the finance department. I look forward to working with the A-1 Toyota team going forward!

— Julie Hyland

Very trustworthy and reliable service department!

— Cheryl Kim

Front desk agent was nice and very informative!

— Kayann Laud

My sales guys was very nice and extremely helpful and understanding. Helped me through the entire process. Very happy!

— Isai Melendez

A-1 Toyota does a great job at keeping both of my Toyotas in top running shape. I keep my cars an average of 10+ years and they continue to run as close to new as possible. A-1 has done a fantastic job of keeping my 2014 Camry running in top shape for its age. I wouldn't trust another dealership with my cars. Mark Mastracchio has been my service advisor since the car was purchased at A-1 and he has done a fantastic job with advising me what needs to be done without breaking the bank. Because of A-1 Toyota and Mark, I haven't had one issue with my 10+ year old Toyota ever breaking down.

— Daniel Pata

Good crew, everyone was professional, courteous and friendly.

— Scott Robinson

Overall a great experience. A-1 takes great care of my car.

— Michael Tortora

Excellent in every way - service tech was great - and appreciate that you have driver to pick me up etc - again, excellent in every way.

— Joanna Batter

Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.

— Robert Covone

Amanda is very knowledgeable and has great customer service!

— Michele Carangelo

Excellent! Thank you. Tyler Delveccio is top notch!

— Katherine Ford

Always a ⭐️⭐️⭐️⭐️⭐️ experience at A1 Toyota! Timely, courteous, professional! Never anything but a great experience when visiting A1 Toyota.

— John Giannone

We're pleased to hear that you find our service department trustworthy and reliable! Providing dependable service is a top priority for us, and we're glad that we've earned your trust. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

— Cheryl Kim

Leonardo Q and Paul Wright did an excellent job.

— Siju Mathew

I would like to recognize Mark Mastracchio for his outstanding service. He was welcoming, attentive, patient, and satisfactorily answered all questions related to my service. It was a pleasure to work with him. A-1 Toyota of New Haven is very lucky to have an employee as dedicated as Mark. Please know that your hard work and dedication are appreciated. Thank you again and keep up the great work.

— Kunal Patel

I have been happy with the service department for years

— Gina Sack

Great service and staff. Amanda Patrick is wonderful.

— Wayne Zito

I was able to get my Camry (2012) to the dealership the day I called with a battery, etc., problem. The service was perfect on my car (46,000 miles) so hope to keep it in the future with your good service - a great car! Thank you to all parties.

— Eunice Bergmann

I just want to comment on Amanda for her expertise, knowledge , and informing op potential problems.

— Thomas Bernardini

Great help from my guy Abdul. Thank you so much bro I appreciate for your help and service I will definitely recommend .

— Andrew Gondwe

Service performed as described no hidden surprises. Thoroughly explained and expected

— Joao Graca

Excellent customer service. We worked with Kevin, who is very knowledgeable, and a thorough gentleman. They don't force you to buy unnecessary add-ons, are respectful when you indicate you are not interested in purchasing something. They don't haggle in terms of price, prices are fixed and very reasonable.

— Saiti Halder

Our service advisor, Amanda Patrick, is great! She took care of us very well!

— Deane Hetric

A-1 Toyota service is exceptional -- I have never had any problems.

— Janet Hotchkiss

A-1 is a wonderful dealership. There is a good vibe that is not high stress. Serhii, our salesman was very professional, considerate and knowledgeable. Eddie in finance is wonderful to deal with. This was such an amazing experience. Wouldn’t dream of buying a Toyota anywhere else. The manager came over to congratulate us on our new Rav 4 hybrid XLE Premium. Our car is beautiful and rides like a dream!

— Peggy Johns

Mike Fournier is always a pleasure to work with. You need more employees like him.

— Brian Johnson

Our service agent Ms. H. Evans was extremely helpful!

— Winnie Lui

The technician had a concern and I met them to discuss in person, I was impressed with the level of professionalism and care they showed.

— Martin Malin

I am aretum customer because Iam happy to return to a place where I've been treated well.

— James Manship

Serhhei took a lot of time to go over the vehicle and explain things. He was able to answer all of my questions. He’d get additional info when necessary and followup immediately.

— Kafi Rouse

Mike, my service advisor was very friendly and explained all the work very thoroughly.

— William Schempp

Abdul and Hatim were very helpful he made the process such hassle free even though they were very busy. This dealership is an excellent establishment will definitely recommend too others and will definitely refer them to Abdul.

— Youness Zieneddin

A-1 Toyota has been home for us when it comes to buying cars.

— Ijey Nwachuku

The experience was excellent and I would definitely recommend people using your dealership.

— Christopher Mercado

Our service advisor Mike Fournier was very knowledgeable and helpful.

— Winnie Lui

Dado, our main contact at A1, was great. Rest of the A1 team was also very helpful. Thank you.

— Gurkan Gok

Stan always provide impeccable customer service. He makes service experience seemless!

— Shantel Garcia

It was a great experience buying my first car. Kevin Wright and Gary were super helpful through out the process. And we did not feel pressured or anything which we found at other dealerships. For our next purchase we will definitely be coming back.

— Alejandra Fernandez

My service advisor Amanda is always a pleasure to deal with. She’s very thorough, explains everything in detail and is always receptive to questions or concerns.

— Maria Contreras

Love Amanda!! She was clear, and efficient

— Romaine Chamberlain

A-1 Toyota made this a very easy transaction to pull off. They gave a fair price for my trade-in vehicle and communicated with me effectively throughout the process. A very competent and professional sales and support team

— Robert Bucciferro

Excellent service and professional staff.

— Jesaleh Appleton

Excellent service and professional staff.

— Jesaleh Appleton

A-1 Toyota made this a very easy transaction to pull off. They gave a fair price for my trade-in vehicle and communicated with me effectively throughout the process. A very competent and professional sales and support team

— Robert Bucciferro

Love Amanda!! She was clear, and efficient

— Romaine Chamberlain

It was a great experience buying my first car. Kevin Wright and Gary were super helpful through out the process. And we did not feel pressured or anything which we found at other dealerships. For our next purchase we will definitely be coming back.

— Alejandra Fernandez

Stan always provide impeccable customer service. He makes service experience seemless!

— Shantel Garcia

Our service advisor Mike Fournier was very knowledgeable and helpful.

— Winnie Lui

The experience was excellent and I would definitely recommend people using your dealership

— Christopher Mercado

Everyone was very pleasant from start to finish.

— Michelle Carter

Always a gift to work with Mike Fournier!

— Anna Einstein

“My salesman made me feel like family. He answered all my questions and was very knowledgeable about my new Prius. I give him 5 stars!”

— Gabriel Harris

This was my final trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you for your dedication to your customers over these many years and best wishes to you in continuing them.

— Carol Isaacs

“Mark Mastracchio has been my go-to service person for years -- he is absolutely wonderful.”

— Ulla Kasten

They were, as always, great!

— Margot Mock

The service advisor was very pleasant, professional, and courteous

— Goudarz Molaei

“A-1 Toyota always exceeds my expectations. My car was serviced and returned on time as expected. The staff all go out of their way to make everyone feel comfortable and I’m very satisfied with their service. I know me and my car are in good hands at every contact. Thank You A-1.”

— Paul Pollaro

Best cars ( Toyota ) , best service people.

— Jurate Samiene

Amanda was very nice and professional explain was going on with my car . Overall I’m satisfied with the service.

— Felyndiemay Sarno

Service person was very helpful and knowledgeable.

— David Springer

“It is always a pleasure to deal with the service department at A-1, and yesterday was just as pleasurable as all the times before. Perhaps that's why I have bought three vehicles at A-1.”

— Derk-Michel Strauch

Very attentive service. I was in and out in an hour.

— Maryann Tramont

“All involved in the purchasing of my new Camry provided excellent service. Including when I came back a week later to have a remote starter put in. I would recommend them to family and friends. Thank you A-1!”

— James Triplett

“Bought a pre-owned Camry from A-1 Toyota. Worked with Serhii (very accessible and attentive), Sunny and Dan (service manager). They were all excellent and made sure the vehicle was properly serviced prior to sale. Highly recommend this dealership.”

— Mark Aferzon

“10/10 in car-buying experience. They gave me many options and were patient with my decisions.”

— Monique Bailey

“Heather and Amanda were wonderful! Very attentive to me as their customer, keeping me updated, offering good advice, and explaining things well. I worked mainly with Heather for this service appointment, and I give her five stars!!!”

~ Robert Belcher

“My experience at A-1 Toyota was very good, between Mr. Kevin Wright and Mr. Sunny (sales manager). From working with my brother and I, they both made our experience as smooth as possible. I thank them both for their patience, time, and understanding of everything that came our way. I will be recommending the two of them to anyone who is looking to get a vehicle in the future!”

— Jessica Bowman

“I always choose to wait. I am told 1 1/2 hours and my vehicle is always ready on time. The nice person at the desk actually listened to my concerns. Also, I chose a day and got to see Dado - no appointment, just "hello." I have recommended A-1 Toyota to many and will continue to do so.”

— Marsha Cohen

“Leo was outstanding. He is very knowledgeable and his passion for cars shows. I will recommend him to all my friends and family.”

— Luigi Dicostanzo

“Overall, it was a wonderful experience. The sales and finance departments were very helpful, and everything was done quickly. Abdul was accommodating and nice and Eddie did the paperwork quickly and explained everything nicely. Great experience from A-1 Toyota.”

— Minimol Joseph

“Matt, our salesperson, was very helpful and informative throughout the whole process. My spouse and I were pleased with the A-1 Toyota premises for its kid-friendly environment and other facilities.”

— Fathima Kamil

“This was a very pleasant experience. Everyone was very friendly and treated their customers exceptionally well.”

— Cheryl Smith

“The wait was not long at all, and the service agent was great. He moved me up to get me out as soon as possible. I plan to return next month for shocks. Great service department!”

— Frederick Tapper

Good job service advisor was friendly and knowledgeable

— Daniel Sono

Service advisor Mike was outstanding. Took time to understand my issue and respond to it.

— Richard Krombel

A-1 Toyota is a great place to buy a car. They are friendly and knowledgeable.

— Emily Haggerty

Amanda was very helpful and effi cient!

— Eva Edelman

Excellent service and will be returning later this month for brake pads and rotor replacement.

— Jeffrey Alpert

Excellent from start to finish, I love this dealership, thank you.

— Michael Degrand

I want to give a special thanks to A1 Toyota and specially to Abdul (salesperson) for all the attention to details, exceptional customer service and for allowing mymom to have one of her happiest days of her life. I talked to Abdul this morning about a SUV on the lot, he arranged transportation for my mom to the dealer and got mymom on wheels, 🏆💯 I called him from FL inquiring about the SUV and he did everything to make sure my mom was taken care of 100% and clear on the purchased ofthe SUV.. management! Abdul went above and beyond for my mom and this means a lot to me, tears came out of my eyes when I seen my mom holding the keys of her RAV4… Thank you Abdul, you have a friend here. 100% recomened..

— Jose Medina

Great job by Stan & the crew as always & also received a call back from Mike that I requested. Thank you again!Bob Freeman

— Robert Freeman

Mark is an incredible service advisor. I trust his judgment and appreciate how kind he is to his clients

— Mary Sanangelo

Everyone was extremely helpful and did exactly what I asked with the vehicle. Great experience.

— Marc Parauka

Excellent services I wait for the 2 hours because I have two vehicles on services but Its a excellent services thank you and happy new year

— Luis Rivera

COMMENT

— Nancy Snow

Great experience and customer service

— Geraldine Anderson

Mark is great to work with. Everyone is friendly and helpful.

— Sarah Chirnomas

This was my final trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you for your dedication to your customers over these many years and best wishes to you in continuing them.

— Carol Isaacs

Service quality at A-1 is the reason for my customer loyalty

— Lindy Gold

I had a thrilling experience at A-1 Toyota when I brought in my vehicle for service. The staff, particularly Mostafa and Heather, was amazing. They were beyondhelpful, ensured comfort and satisfaction, and answered every question I had. A special thanks to Mostafa for going above and beyond to ensure an amazing experience. He helped me pick this vehicle when I fi rst purchased it, and I couldn't be more happy with his expert advice!

— Mostafa Elomari

It was easy to schedule appointment at a reasonable time. I was informed of how less driving might affect the battery in my hybrid vehicle.

— Beva Langdon

My visit was impromtu because of a problem; the A1 team was extremely helpful and courteous in helping me resolve the issue.

— Emilie Connor

My advisor explained everything which included pricing, service and wait time.

— Anita Battle

Great group of people working. Honest and did not try to lie and have me spend more money on unnecessary stuff. Tyler was awesome.

— Eduardo Meza

Great dealer and service department!

— Mario Ciccarini

Amanda was especially nice and helpful! Answered all my questions, and reassured me.Absolutely love A-1 Toyota! Would never go anywhere else!

— Nanci Allan

Mike F was great!! Very friendly and knowledgeable!

— Linda Geane

Great experience! Will be back for sure. Happy holidays!

— Matt Caples

My service representative was excellent. I cannot imagine having a better service experience.

— Daniel Cowan

Great dealer and service department!

— Mario Ciccarini

This was my fi nal trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you foryour dedication to your customers over these many years and best wishes to you in continuing them.

— Carol Isaacs

Great experience. Easy to do business with.

— Alexandra Jung

It was great. Everyone was so nice. My car was ready when they said it would be.

— Lorraine Maglaris

Great experience! Will be back for sure. Happy holidays!

— Matt Caples

As always organized, clear, and friendly experience.

— Edward Drummond

Mike was terrifi c, as have all the service representatives over the years

— John Grim

Mike F was great!! Very friendly and knowledgeable!

— Linda Geane

My service representative was excellent. I cannot imagine having a better service experience.

— Daniel Cowan

ALWAYS KNOWLEDGABLE AND HELPFULL! EXPLAIN EVERYTHING!! THANKS!

— Burdett Rice

I like working with Mark and trust him. Have worked with him for years for the service on both vehicles. He seems honest and is friendly.

— Jessica Glassman

Like always, great job, keep the good work!!!

— Miguel Miranda

Very nice place to purchase a vehicle to me Toyota is number one. Will purchase another vehicle in the future

— Paul Ambrose

Both Mark in service and Christina in auto body were very helpful in my recent A1 experience. Thanks to both!

— Joseph Vita

Just in for routine maintenance -- all good. No need for updates; I was in the waiting area for only an hour and a half, or so. As always, Amanda was very efficient, pleasant, and helpful.

— Marisa Kalt

Scott was very professional. Kept me updated about the work needed and the cost involved. The vehicle was delivered back to me in a timely manner.

— Satinder Dhawan

Amanda and Juan were as polite, kind, and courteous as always!!

— Amanda Aromatici

The people are so nice there - a pleasure to deal with.

— Patricia Nielsen

This was my fi nal trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you foryour dedication to your customers over these many years and best wishes to you in continuing them.

— Carol Isaacs

The service employee who helped me was awesome! Very organized, pleasant and effi cient. I was in and out quickly and since I brought the new batteries for the key fobs, they replaced them no charge.

— Beth Larkins-Strathy

Exceptional service great service advisers!

— Anthony Amendola

Abdul Fakih was great and welcomed me. Provided me all the details and information I needed in order for me to purchase my new Corolla 2024 he helped me onhow to use the car GPS and Bluetooth system. And showed me how to use the the buttons on the steering. He is amazing and very friendly I will defi nitelyrecommend the Toyota Woodbridge location to my friends because of his a great excellent customer service. Thank you so much for giving me great service Abdul Fakih. Will see you soon!

— Hiba Ali

Mark provides excellent customer service and is a pleasure to work with.

— Matthew Lebreck

Leo was great! Gary and Steven were super helpful!

— Allison Guido

I was very pleased with help I received. The person who solved my problem was very nice and friendly. Thank you.

— Scarlet Ewing

As usual, the service was great.

— Loretta Casey

Always a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ experience at A1Toyota!

— John Giannone

This was my fi nal trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you foryour dedication to your customers over these many years and best wishes to you in continuing them.

— Carol Isaacs

This was my final trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you foryour dedication to your customers over these many years and best wishes to you in continuing them.

—Michael Cronin

This was my fi nal trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you foryour dedication to your customers over these many years and best wishes to you in continuing them.

—Carol Isaacs

Great service. The best dealership I have ever dealt with in USA.

—Moath Nawafleh

We love this dealership an service so far they have been excellent 1st time buying an service here an all was explained to my husband who brought the car in he wasimpressed!! Merry Christmas to all!

—Gail Roberts

All the employees were wonderful to deal with, especially Abdullah, Hatem, and Mustafa. I advise anyone who has the desire to own a new car and is looking forrespectful treatment to go to A-1 Toyota. Thank you to all the employees.

—Naji Mousa

Mark is awesome down there. I wish that every dealership followed A1s standard. No one compares to the customer service that A1 gives to its customers!

—Mark Pinto

Amanda and her Team were awesome Saturday morning. Quick and effi cient, super happy.

—Toni Frady

Amanda is always very nice and very efficient. She helps us a lot! We are happy to have her!

—Nilcely Barbosa

Mike F is very knowledgeable and willingly shares his knowledge and experience with his customers. When necessary he even draws a picture. A picture is worththousand words and sticks with you.

—Michelle Branch

My experience, even I cannot begin the manager for Service area Mark and the mechanic was go above and beyond. Thank you so much for helping me that day Godbless you all.

—Mahbobeh Baba-Ali

Mark is the best, supper friendly and nice.

—Mark Sims

The one and most important reason I purchased the Sienna from your dealership is that you are the only dealership that was selling at MSRP. All the otherdealerships in the tri-state area wanted a $3-$10K markup on their vehicles. Thank you very much for keeping the customer in mind.

—Binu Mathew

A-1 Toyota make you feel like family, always helping to fi nd the best solution, supporting and caring for the costumers. They are by far the best! Thank you!

—Jose Morales

This was my final trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1-- the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you for your dedication to your customers over these many years and best wishes to you in continuing them.

—Carol Isaacs

This was my fi rst time here and service was wonderful. I will think about changing to your dealership instead of the one I have been going to because of theexceptional service, time, and friendlyness. GREAT JOB THANK YOU!!

—Alexia Tassmer

I was happy an surprised when they came to me to keep me updated on the progress with my car an letting me know what was needed an how much it would cost if Iwanted them to continue an do it. Appreciated this.

—Eleanor Letourneau

Always professional,problem analyzed,addressed,and answered right on time.

—Lawrence Lingane

Mark is fantastic to work with- he is always clear about timing and great with any updates. And he is just a really nice, kind person - which you don’t always find these days.

—Ann Merkle-Ward

Everything worked out wonderfully from Stan to the technician explaining everything and I really like the video that you sent me

—John Scalessa

A-1 is the best!

—Katherine Korik

This is the 14th vehicle we have purchased from A1 and I can say it was the best experience we had!! Quincy was thorough and kind!! He is extremely knowledgeable and took the time to make sure we were aware of all the upgrades!! You can imagine after 14 cars that we have had the experience of many salesmen, but Quincy is by far the best!! People go to dealerships hoping to get someone who is friendly, kind and efficient. Quincy is all of those and more! We soon will be purchasing another car and I’m looking forward to working with Quincy again!!

—Carol Maida

A-1 Toyota service accommodated my urgent situation (damaged tire) and performed required maintenance as well on very short notice. Much appreciated.

—Walter Wagoner

I was given a ride to a local restaurant for lunch and picked up when my car was ready. Couldn’t be happier.

—Michelle Rodriguez

My experience with A-1 Toyota was truly exceptional and left me with nothing short of a perfect impression. From the moment I walked through their doors, I wasgreeted with warmth and professionalism. The staff went above and beyond to assist me, answering all my questions and addressing my concerns with a level of servicethat exceeded my expectations. The entire process, from test-driving to fi nancing, was seamless and effi cient. A-1 Toyota's commitment to transparency and customer satisfaction made thepurchasing experience stress-free. I felt confi dent in my decision, knowing that I was getting a quality product and a great deal. A-1 Toyota exceeded all my expectations, and I would highly recommend them to anyone in search of a top-notch dealership experience.

—Joseph Soto

Thank you to A1 Toyota team for good service. Special thanks to Mohammad Alzawabi sale person was really great and helpful. Mohammad helped me with everything. I bought Camry 2024 a month ago due to Mohammad excellent service and treatment I bought another Camary for my family. We want Mohammad to be the first rank salesperson for Toyota.

—Bashir Watandost

Mark Mastacchio is a fine service manager. I would say that the quality of his customer skills is certainly one of the reasons that I return to A-1 Toyota. I have recommended not only the dealership, but Mark personally to friends.

—James Campbell

As always my experience was top notch , it was fast , price details were what they said, people were extremely friendly , very clean facility, awesome

—Mark Chevrette

The A-1 Team was great. Matt showed excellent Customer Service and Paul was super in getting me the best rates possible. I appreciate everyone.

—Juanita Uzuka

I have Been a Customer with you guys for the last 6 years I live in Brooklyn New York and I continue to enjoy your service that you provide the courtesy you show and the professionalism I enjoy taking my drives from New York to New Haven always look forward to seeing you guys regardless of issue I may be having with my Rav 4. I will forever be a valued customer. Thank you!

—Sean Robinson

Though the lease price was much higher than expected, I came to understand why (due to current interest rates, among other developments). I was happy with interaction with Muhammad.

—Shawn Persinger

This is a great group of people. Very honest, friendly and efficient. I highly recommend this dealership.

—Debra Iodice

Amanda Patrick was terrific: very clear and efficient, professional, and kind.

—Margaret Sabin

Great communication with the service department

—Silvana Onofrio

In a world where "customer service" is a fast disappearing feature with most businesses it is nice to see that A-1 Toyota still cares about their service customers. You may purchase a vehicle based on price, but service is what keeps you coming back. They get it.

—Donald Labanca

I always have great service. They get me out as soon as possible. Never have a problem.

—Helen Daniels

I value my relationship with the service manager who makes me feel cared for and is one of the reasons I keep coming back. This is Mark

—Ivey Cooley

Mark has been my go to person for anything with my 2000 Avalon. I am grateful for his assistance for the past almost 3 years. Thank you!

—Elizabeth Clark

Everything went Well... Service person was Very Kind and Informative

—Christopher Tangredi

Respectful employee

—Yusuf Arslan

It is always a pleasure for my vehicle to be serviced by Toyota. The people are friendly and helpful.

—Doris Marino

Mark, who is my service representative is so honest and caring that I feel that I can trust him.

—Rosaria Frumento

Mark always give good information on the service of my car. I asked for estimated future cost and able to get that so i can prepare for my next visit

—Carolyn Jackson

Kevin and Paul Wright were both patient and professional to work with.

—Alice Sullivan

Mohammad Alzawabi the salesperson was highly helpful and he really did more then I expected. All people were great specially Mohammad was awesome. Due to his good treatment and taking care of my I send other guys too to A 1 Toyota to meet Mohammad and get a great deal. I am soo happy that Mohammad is working for A1 Toyota dealership. Please pass my warm greetings to Mohammad

—Bashir Watandost

I called about 35 dealerships between buffalo Ny and Naples FL, I have to say that in this new age (post covid) A-1 Toyota was the only dealership not to play games andto offer full transparency from the beginning. The dealership is beautiful, clean and design for maximum effi ciency. The sales person was extremely transparentprofessional and prepared, I never once experienced the usual game all dealership play "let me ask my manager..."This experience was very refreshing and especiallybecause the dealership is not too far from my location. A-1 is a gem, sadly one of 35 all the others (34 dealerships) played games, "dealer fees, environmental fees ordealer adjustment fees" or better we only discuss price if you come to the dealer in person... A-1 Toyota should be used a "model dealership" in the country for all tolearn the business and above all ethics! One word on the redesigned Prius, the car performs as promised excellent vehicle!

—Salvatore Cioppa

Awesome experience! Thank you for making it so simple!

—Kristin Ernest

Both my fi nance person and my sales person were excellent. I would defi nitely recommend A1 Toyota to my friends and family. I’ve never felt more comfortablewith a sales person or more confi dent in a car purchase.

—Jennilyn Moros

Good communication. Was told to expect 1.5 hours, services done within time frame. Was informed of next expected services.

—Peter Brown

Everyone was very knowledgable and professional.

—Ann Wheeler

Zee was very helpful and passed on knowledge about the problem I was having.The problem was fi xed and I'm happy.

—Emanuele Timbro

Great staff and friendly

— Jonathan Rojas

My sales person Kyle Deming was awesome as always this is my second Tundra purchased with him, my 2023 TRD Pro tundra and this 2024 Tundra Platinum. Paul in finance, Dani in DMV and Gary sales manager also did a great Job in purchase experience.

— Martin Tria

Mark is always great! He understands excellent customer service and is professional, friendly and courteous.

— Paula Pini

Service personal especially Stan very experienced and pleasant to work with.

— Bruce Lovallo

Every one there is very friendly

— Joan Kalin

Speedy and professional service from all encountered staff as always

— Mark Fernicola

So thankful for Mike Fournier and all his excellent service!

— Anna Einstein

I have dealt with A1 for years and M a repeat customer, and there is a reason why… the organization simply is first in class and does what it takes to get it right everytime, every day. The entire staff - from the front desk, to parts, to service, to sales - all operate with a pride, thoroughness, and thoughtfulness that both reflects the leadership values of A-1’s family ownership and also is a testament to the employees’ vested trust in the company and commitment to customer service.

—Mark Porto

I have dealt with A1 for years and M a repeat customer, and there is a reason why… the organization simply is first in class and does what it takes to get it right everytime, every day. The entire staff - from the front desk, to parts, to service, to sales - all operate with a pride, thoroughness, and thoughtfulness that both reflects the leadership values of A-1’s family ownership and also is a testament to the employees’ vested trust in the company and commitment to customer service.

—Mark Porto

I have dealt with A1 for years and M a repeat customer, and there is a reason why… the organization simply is first in class and does what it takes to get it right everytime, every day. The entire staff - from the front desk, to parts, to service, to sales - all operate with a pride, thoroughness, and thoughtfulness that both reflects the leadership values of A-1’s family ownership and also is a testament to the employees’ vested trust in the company and commitment to customer service.

—Mark Porto

I have dealt with A1 for years and M a repeat customer, and there is a reason why… the organization simply is first in class and does what it takes to get it right everytime, every day. The entire staff - from the front desk, to parts, to service, to sales - all operate with a pride, thoroughness, and thoughtfulness that both reflects the leadership values of A-1’s family ownership and also is a testament to the employees’ vested trust in the company and commitment to customer service.

—Mark Porto

Amanda and the technician who worked on my Prius were awesome at every turn! Thanks and Kudos

—Scott Philbrick

Your doing great with customer service.

—Angel Pantoja

Everything went super quick, estimated wait time was longer than my actual wait by about 15 minutes so I was out of there quicker than anticipated, service writerwas knowledgeable and down to earth - talked to me like a human, not a customer which I HUGELY prefer, super friendly, very upfront

—Ryan Oppedisano

Stan “the man” Always takes care of the oil changes I come in for in a professional & timely manner.

—Marianne Mathews

Mark is amazing- the level of customer sis superb.

—Louis Mastrobuoni

Mark is amazing- the level of customer sis superb.

—Charles Goorhigian

Great job as usual. Excellent service manager.

—Michael Glynn

Always a 5* visit at A-1 Toyota!

—John Giannone

Fariz Dodic was the sales person. Amazing!! Incredibly helpful and one the the nicest people I will ever meet!!!

—John Geno

was very happy with the care and attention provided to me by Kenny and the guys that assisted me when I pulled into the garage area to check in. Rather than keepme waiting for my car to be serviced after it was determined that I needed a new water pump, I was given a loaner car for my use for 24 hours. The process was easy,and the gentleman that was in charge of the loaner cars showed me the instrument panel and how to put the lights on auto, showed me the button to open the gas tank,and how to adjust the seat and mirrors. I left with the assurance that my car would be ready on Saturday morning. Kenny called me about 8:30am Saturday, and saidmy car could be picked up after 10:30am. I feel confi dent that the mechanic did a great job replacing my water pump. I thought the inspection video of the mechanic,Steven Gonzalez, introducing himself and explaining what the noise was that I was hearing from the water pump pulley was wonderful. Please thank him for me.

—Linda Dominguez

The service was completely quickly and effi ciently. The customer service is always beyond expectation.

—Laurie Bankowski

The whole process of getting into my new car went smoothly

—Angela Asamouah

Mark and the entire team are excellent

—Bruce Altman

Very pleased with the service.

—Duncan Smith

we love a1 for their lifetime oil changes and their outstanding customer service both in sales and maintenance !!

—Dylan Vaspasiano

Always feel confi dent and assured that work is done most satisfactorily.

—Bruce Hirsch

It was a pleasure working with Kevin. He was up-front, courteous. I would recommend him to someone looking for a Toyota.

—Deborah Mcgrath

KEEP UP THE GREAT WORK!

—Douglas Milone

Always a pleasant experience to bring my SUV for service to A-1 Toyota. Friendly staff, calming environment, quick to perform services but efficient.

—Suzanne Nero

Marc is the best!!

—Ilene Rosenberg

Excellent customer service and professionalism. This my 6th purchase from Gary Rios and this dealership!!!

—Rocco Veltri

Very friendly staff and addressed all questions before vehicle was dropped off and picked up.

—Samanta Music

EXCELLENT work overall from service advisor to repair. Appreciate this level of service.

—Reginald Chang

I thought the video inspection by the technician was great. Nice new feature.

—Patricia Allen

Mark in service was courteous, knowledgeable and most helpful

—Mary Ntiri

Our Service provider Kenny was fantastic and extremely professional.

—Lazaros Lazarides

EJ Paul and all the team were friendly and helpful making the experience easy.

—Kelly Gabianelli

We love ping toA1 for our cars service. Excellant service and people. Unfortunately our service manager Ken Perone is retiring we wish him luck. But hoping we get a newservice manager as nice and well informed on what needs are for our car.

—Robert Dubiel

Kevin Wright was incredibly helpful. Loved that he was so honest and forthcoming about vehicle availabilities and functionalities. The best part was probably thatneither he nor other salespeople at A-1 Toyota were pushy about buying add ons that we deemed to be unnecessary. We were there to get the best car possible withinour budget, and they respected that. The credit application process, registration and everything else was very seamless.

—Hironmay Halder

Wouldn"t go any place else!!

—Paul Vanghel

The car buying experience at A-1 was great. No pressure from the sales team and friendly service throughout the process. I will definitely recommend this dealership to my friends.

—Francis Katai

They fixed a lingering issue that I had previously taken to several other places and the people are incredibly nice!

—Chris Nelson

Service advisor was extremely knowledgeable and work was done in a timely manner.

—Kevin Huff

Amanda was amazing! Cant thank her enough for the time she spent explaining things to me. Just a wonderful experience all around

—Christina Emanuele

The best dealership in Connecticut

—Patrick Scheer

They fixed a lingering issue that I had previously taken to several other places and the people are incredibly nice!

—Chris Nelson

The A-1 team was transparent, knowledgeable and professional. I enjoyed the car shopping experience.

—Gerard Nelligan

Service advisor was friendly and knowledgeable

—Daniel Sono

The car buying experience at A-1 was great. No pressure from the sales team and friendly service throughout the process. I will definitely recommend thisdealership to my friends.

—Francis Katai

Service advisor was extremely knowledgeable and work was done in a timely manner.

—Kevin Huff

Amanda was amazing! Cant thank her enough for the time she spent explaining things to me. Just a wonderful experience all around

—Christina Emanuele

Always a great pleasure to have my Toyota service with you!

—Adebayo Owoeye

I have been coming to A1 for all my services for almost 20 years, they have always been friendly, helpful and reasonable.

—Lori Raub

Great conversation. Great customer service. Great people.

—Cyrus Toweh

This was the 5th car purchased at A-1 Toyota. Been very pleased with the services provided!

—Doreen Delorenzo

It was a routine, 10,000 mile service and was handled very professionally and courteously.

—Rebecca Abbott

The service department at A1 Toyota makes it impossible to consider any other dealership. Everyone is treated with respect and courtesy. Mark Mastracchio is myservice adviser; he has been incredibly helpful with great advice. I am pleased to recommend them.

—Lindy Gold

A1 is A1 Just as the name suggests the other should take the lead

—Warren Muller

excellent reception, excellent reception area where no blaring music troubles those who want to read and drink tea while waiting. And the wait wasn"t long. A very good experience.

—James Andrew

My sales guy is the BEST! Quincy Smith!!!

—Jennifer Scopp

Mike Querfeld is the most professional, knowledgible, courteous and personable person I have ever had the pleasure to deal with in 50 years of buying Toyotas or anyother product for that matter. Everyone is super busy and pressured these days. It"s a rare to have an individual who can stop and focus on a customer and really listento what they are asking and to respond with action and follow through calmly. Mike went the extra step in providing super customer care. A1 is fortunate to have Mikeon the team and A1 is wise enough to foster an environment that allows Mike to shine. Thank you all.

—John Baldino

The service advisor was very courteous and friendly he explained everything in detail.

—Lisa Tobias

Thank you for the best service every time!

—Gokhan Mursaloglu

Every time I go to A-1 Toyota for service, I receive an excellent customer service from my service advisor Michael Turnier. Not only he sets up my appointment at aconvenient time, but also he provides me with necessary info that have educated me in vehicle management in many ways...

—Pierre Belizaire

Very prompt and courteous service. Punctual and on schedule. Thank you! Very good.

—Jose Cooney

I appreciate the curtesy and understanding of all the people I have dealt with at this dealership, starting with the young man (Kyle) who helped my purchase the car,to the recent experience I had obtaining routine maintenance. Helping owners to understand their vehicle is critical, and doing it kindly is greatly appreciated.

—Melanie Georgalas

I was in for an oil change...fast and efficient ...great customer service

—Maryann White

All aspects of the process were exceptional!

—Lisa Krause

I have always been pleased with the service at A-1, and thank Mark Mastracchio for keeping me informed at all times.

—Laurel Schneider

A1 Toyota Best from any other dealers in the area

—Edgar Patino

The staff -- everyone at A-1 is wonderful, and I"m very grateful.

—Bradley Woodworth

Amanda Patrick is an amazing service advisor! I ask for her every time! Give her a raise!

—Gretchen Raffa

Mark is great! Always so helpful and thorough and answers all my questions and keeps me updated.

—Gretchen Raffa

I had a fl at tire and when tire was changed from the spare back to the repaired tire it was found that I needed new rotors and brake pads I had that done that day and wasso happy that it was all fi nished. at once

—Inge Osborne

Salesman and dealership where amazing telling all our friends

—Timothy Mickelson

Our service advisor was very professional and knowledgeable!!

—John Doyle

Wonderful Experience - Incredible Vehicle!!

—Tara Deming

There was some miscommunication when I made the appointment for service they said they had the part and I’d be in and out same day but then the car wasn’t goingto be ready for another day and they made it up to me by bringing the vehicle an hour away to my rural farm and I am so so so grateful and now feel loyal to the dealership.

—Laxmi Dady

A1 is by far the best service department we have used. Ken Perrone is professional, trustworthy, and friendly. The A1 service department is the major reason thatwe will likely choose a Toyota to replace our Honda when the time comes.

—Michael Castellano

I find driving from NY to your dealership less time spent than having my car serviced at a toyota dealership here

—Patricia Attreed

I was very pleased with the staff n service. This was my fi rst visit to New haven ct. I will continue to bring my car there n purchase in the future.

—Rosita Arroyo

A1 is the best. My wife and I have been trying to fi nd a Sienna for a few months now and were giving up hope. Then we turned to A1 near my parents, a two hourdrive for us, and we fi nally were got one! Gary, who had sold my family our fi rst Toyota, helped us fi nd one that matched our needs and our budget. Quincy wasfantastic, he took the time to explain all the features to my wife and I. He even played with our toddler son who was getting bored as we signed contracts. We reallyappreciate everyone at A1!

—Zachary Fand

Appreciate the service at anyone Toyota and everyone was very helpful clean dealership I love the service

—Vernon Fulton

Mike is excellent. He is patient, kind and professional,

—Katherine Heimann

Ken Perrone, as always was wonderful. We had spoken about this particular service the last time I was in, so I already knew the details. When the work was done,he gave me the multi-point inspection form so I could see the state of the car and what work might be needed at my next service. And because he knew that I had a roadtrip coming at the end of the month, he had the guys check, not only all four tires, but the spare as well. Kenny always watches out for me!

—Shoshana Lash

Courteous an answered any questions felt comfortable at this dealership

—Gail Roberts

Ken is the best and i recommend family and friends to go to him. Please do what you can to be sure he is happy and has all the tools to do his role at A1. Appreciate the family atmosphere at A1 especially Carol. We will always drive Toyotas.

—Linnea Schmidt

It was nice to work with Mr. Sazonov, knowledgeable and friendly salesperson! Knew all about Toyota.

—Kristina Shvets

Excellent service department at A-i Toyota. The service adviser was knowlegeable and courteous. The wait for service required was short..

—William Drago

Ken Perrone is a top-notch service advisor. As long as he"s there, A-1 has a lock on my service and sales business. Aimad is an excellent mechanic who took timeto explain the repair.

—Christine Chen

Service at A1 is excellent especially our advisor, Amanda and her professional skills in coordinating with the service tech and car rental. Our car is a 2005 Highlanderwhich is showing its age and we will be working with Dado at A1 to determine which new Toyota is right for us. Thanks

—Susan Lofton

Amazing experience and I absolutely love my new car!! Thank you so much!!

—Rebecca Honore

Amanda was my service rep. She is excellent at her job, communicates well and often, liaises with the insurance adjuster, explains everything, and is a very niceperson. I enjoyed working with her.

—Marisa Kalt

Juan Pablo Gil was very helpful. I thank him for his help with my car.

—Sherlet Kurian

Good experience. Kenny is always informative and pleasant.

—Tammi Campbell-Collins

Thank you to your wonderful team, and especially Mark Mastracchio!

—Laurel Schneider

I was amazed that they took me within 2 hours of calling about my broken headlight! And it only took an hour to fi x it! Mark always takes great care of me. It’s always a pleasure getting my car serviced here!

—Cynthia Hinkson

We are always very happy with our experience at A-1 Toyota. Stan is very pleasant, thorough and professional.

—Henry Burnett

I was well informed of the service done. I’d seen a video of work in progress, in addition to that, I was pleased.

—Georgia Uihlein

My experience with the Service Dept. is always excellent.

—Loretta Casey

All ratings excellent. Also with thanks for your shuttle service. My service tech was great. The shuttle driver was very nice as well. I had the car detailed and they did an excellent job. Again, wonderful service.

—Joanna Batter

Extremely pleased with the professionalism.

—Wendy Opin

A1 is a great place to do business, they are pleasant to talk to, they explain what is going on with the car, and don’t pressure you into anything. I would recommend them to anyone.

—Richard Savarese

As always, prompt, courteous, a good value, and most importantly, all done in a timely manner! Always a 5* rating for A1Toyota!!!

—John Giannone

It’s always been a wonderful experience working with Kenny for all these years.

—Satinder Dhawan

Amanda the service adviser was excellent!!

—George Civitelli

Always a great experience. The service staff does quality work and have even better customer service.

—Laurie Bankowski

I was excited that my vehicle was ready so quickly. I appreciated not spending time waiting for my oil change. I am always pleased with the professional treatment Ireceived.

—Doris Marino

It is a pleasure dealing with Ken Perrone when I have my Prius serviced. He is informative, attentive to details, and keeps me apprised of the status of the work on my car.

—Carol Lee

Always professional, always recommend what will be needed at the next service, everyone is pleasant, waiting area always clean and I love you have a snack area -plus car was dirty from a recent trip and all I expected was the basic service and you folks washed the car as well!! Thank you!! See you in December!!

—Lynda Wellman

Every one did a great job. Thank you so much. Keep up the good work.

—Diane Young

Personable, professional and efficient.

—John Stewart

Very pleased. I live about 45 minutes away (near another Toyota dealership) but bought my car at A-1 and have it serviced there (in part due to my fiance"s good experience with it).

—Sherry Salafia

Knowledgeable, patient staff. Committed to service. Answered all my questions thoroughly. Committed to customer service.

—Carol Nardini

Very honest dealership. Very reliable. I was on vacation when my car arrived, they hold it until I came back to pick it up.

—Mohamed Kahila

I was very pleased with my service experience

—Ronald Carrano

They went above and beyond. I had a 7:20 appointment and was late due to leaving work late. (I work at the hospital, sometimes we get held up) They were soaccommodating even though I was around an hour late. Thank you!!!!!

—Cassie Barnes

Mark M. provides comprehensive repair service to customers and is an asset to A-1 Toyota.

—Carlotta Garabedian

As usual dealing with Kenny was a pleasure. He explained what was needed for now and what to expect for the next service.

—Scott Yudkin

Amazing experience, I will be coming back!

—Bianca Ibarlucea

I like all the services and more I felt comfortable with the sale persons.

—Dipendra Man Nemkul

My Corolla wouldn"t start. Weird messages about the parking brake appeared on the viewer. I called A1 Toyota for advice. The person I spoke with wassympathetic. She suggested a plan of action, which eventually resolved the problem.

—David Pollard

They fix the problem of the car and I feel safer driving it with my family, it took them awhile but I’m not in a rush when it comes to safety, the crew of A1 deserves a bonuspay for all the honest work they do.

—Ernesto Paranal

I purchased my Tacoma in another state and decided to use A1 on the advise of a colleague. He told me that A1 has always provided him with excellent service. Ihave now brought my truck in for standard maintenance visits 3 times now and each time it has been an effi cient and prompt experience. I will continue to use A1 for myservice needs as long as I am living in this area. If it turns out that I am in the market for a new Toyota in the years to come, I will most certainly use A1 for thatpurchase. I would highly recommend the good folks at A1 Service to anyone seeking a new service center.

—Patrick Baxter

Great dealership to work with. Nonsense, all pricing accurately displayed beforehand. This was our second purchase with this dealership, we have to drive pastseveral others to get here.

—Sheri Cronk

We have purchased and still own 3 vehicles from this dealership and they are about 20 miles from our home. That should speak for itself. We are very pleased with the dealership and the service people.

—Jacqueline Garelick

Mohammad, the dealer, was a great guy. He helped us a lot for our purchase. The manager, Hateem was also very helpful. I am very glad to visit A1 Toyota and get my new Toyota from them.

—Ali Coskun

A1 Toyota has been are go to car dealer for over 20 years. That should say it all but just to emphasize during that 20 years we have bought 5 cars. We will buymore there as long as they have gas powered cars.

—William Caple

the young lady was excellent Amanda Patrick very helpfull very professinal and informative.

—Emanuele Timbro

Mike is always great to work with!

—Clair Scully

This dealership treat you like a family,lovely people,very easy to deal with,they know what they do,i got all my cars from them duringlast 8 years,,,,and mostly perfect ontime ,,I highly recommend them.

—Mahmoud Abu-Qari

Great staff!! The customer service is always great.

—Keith Bullock

Kenney once again provided me with up to date recommendations and when to schedule my next appointment.

—Gene Kirsten

Very positive experience always with service department.

—David Zandan

Ken Perron was my service provider and he provided excellent help on all my concerns.

—Richard Colberg

Amanda is a treasure at the New Haven Toyota! She is very detailed to the point where I have no need to ask any questions because any question I would have hadwould be answered by her before I am to mention it!

—Kyle Guzik

I like to commend Toyota on a service well done.

—Victoria Gordon

Ken"s service was excellent in the service department. He was welcoming, attentive, and answered all my questions to my satisfaction. My service was completedin the time that Ken said it would. It was a pleasure to work with him. Thank you again for making me feel valued as a customer. Keep up the great work.

—Kunal Patel

Although I mistakenly showed up half an hour early for my appointment, the service took my car in right away. My car was ready to go in a little over an hour. Everybody wasvery friendly and informative.

—Marisa Kalt

Kevin in sales was great. Explained everything, not pushy, friendly and just a pleasure to work with. Would ask for him again if I need to look for a vehicle in the future.

—Robert Salvi

As has been true for the past 20+ years, Ken Perrone is the best service manager!

—Carole Martin

Very smooth and professional experience!

—Peter Mccann

I love the way you guys are doing and how you are approaching people during any visits, so thank you.

—Mboboshi Ngongo

The very best service anyone could ask for.

—Andrew Burke

Extremely smooth and satisfying experience with the salesman, the finance officer, and all concerned.

—Walter Wagoner

I’m always treated with dignity and respect, which is most appreciated.

—Lucia Wilson

Everyone was so helpful, and Matt was just GREAT! After being so frustrated with all the dealerships we visited before it was such a breath of fresh air to deal with someone who knew what he was doing and was kind and personable. Super grateful with the whole team.

—Heriberto Santos

Great dealership. Would definitely go back to purchase another new Toyota!

—Danny Chung

A-1 Toyota took me in, even though it was near closing time.

—John Amatruda

Paul and Kevin were amazing. They knew what they were doing and guided me through every step. 10/10 would recommend anyone to go to A-1 Toyota. These two men deserve a raise!

—Karelys Munoz

Len and the staff at A-1 Toyota are professional and very knowledgeable. I understand what is needed for my car because the explanations are clear and easy to follow. Thank you!

—Michael Metzler

Ken was an awesome service advisor. You got more than what you’d expect.

—Marilou Sawan

Lifetime oil changes are the best and I love that they check out things that need to be addressed. Best auto sales and service I’ve ever had. So happy I purchased a 2005 Toyota 18 years ago!

—Clare Ogorman

Mark was fantastic and empathetic to my medical issues. He’s a terrific asset!

—Sheila Wartel

I have used A-1 Toyota for repair and service for many years -- for my current Toyota, as well as previously owned Toyotas.

—Ulla Kasten

As always, my experience with A-1 Toyota was a positive one. Dealing with service advisor Ken is a pleasure.

—Paul Bauer

Good customer service. That’s why I continue to come back.

—Jeffrey Cochrane

Michael Fournier was my service advisor. He is very professional and friendly. He made sure I knew what it would cost to resolve my car’s maintenance issues. He also kept me informed of how long the service would take. Mike is a great example of the excellent customer service A-1 Toyota provides.

—Adam Smith

My service representative, Mark, was very thoughtful and thorough. He made sure to check that some of the major repairs needed was covered under my warrantyand provided detailed explanations of the service being done.

—Takamasa Yamagachi

As always, personnel were knowledgeable, caring and very customer service oriented

—Octavio Torre

can"t say enough good things about the service with asst. manager Mark Mastracchio.-effi cient - thorough- knowledgable etc Thank you

—Robert Simon

Amanda is great....makes getting my vehicle services seamless. Can"t thank her enough.

—Aston Scott

It was an excellent experience. All personnel were helpful and pleasant.

—Martha Russell

Excellent service: very friendly, respectful, knowledgeable and effi cient. I am sure to recommend A-1 and use them again!! Thank you to the whole team!

—Karen Pasternak

Thanks to Ken! Big or small job same excellent service.

—Ernesto Paranal

Everything went well I was happy with the service

—Winsome Myers

Ken has been my service advisor since 2008. He always does an excellent job. I want my vehicle to be serviced only by him. I trust him without question.

—Adam Michaele

Always a great experience at A-1 and why I continue to travel there from Long Island for my service.

—Lauren Mcardle

Expectations met as usual. Happy with the dealership.

—Bruce Marien

Ken Perrone is fantastic! Tells you info upfront and keeps you in the loop while things are being done. He is top notch and a defi nite asset to A-1! Carol is also ahuge asset! Lovely person with old school genuine customer service! These two long time team members will always get an A+ from me and we have been coming there for about twenty years!

—Lisa Krause

Excellent service and support from the service department manager!

—Domenic Grignano

I was able to go out and speak with the technician/mechanic working on my car. He was thorough, knowledgeable, and gave honest feedback when I asked questions. I felt like my car was in good hands. I didn"t feel like he was trying to upsell me. He was concerned about my safety and about making sure my car runs well.

—Diane Flowers

Always courteous, always easy to talk to. I wasn’t expecting to have any service done besides an oil change, however it was done in a timely manner. I love myToyota!

—Constance Crosby

Having been to numerous dealerships, this facility was by far the nicest (lots of amenities, very clean, children’s playroom and miscellaneous cool items like theclassic Toyota SUV on display, available phone charging at the tables). And the friendliness of the staff could not be understated. Everyone from sales rep tofi nance manager and even ancillary staff were incredibly friendly and welcoming.

—Vincent Chan

Frank Nieves went out of his way to get a great rate on my loan, as well as a 60 month, instead of 72.

—Ronnie Berman

Love love love A1 Toyota. Staff. Service waiting area. Free coffee. Thank you for a great job.

—Joann Apuzzo

I am very very happy with the Salesperson’s honest opinion about purchasing the vehicle & trade in advise. His name is Sunny. He is knowledgeable, polite and very friendly.

—Sayed Ahmed

Toyota has always treated me well,I have always dealed with Stan and he has always treated me well.

—Joyce Morello

Great dealership.. quick service.. friendly

—Patricia Sansone

I appreciate the service. The technician was professional

—Mohammed Elmarzouk

They are very professional, courteous and on time.

—Carol Donofrio

Mark M is great. Loved the new all electric vehicle I was given as a loaner

—Anne Brennan

Vehicle was in for routine servicing but I brought an issue to the service manager"s attention regarding mis-fi res I had recently experienced. He did a very nice jobof understanding the issue I had and then directing the service technician to evaluate the cause and remedy. All around very responsive and helpful.

—Richard Hoponick

Mark M. (New Haven A-1 Toyota) Takes good care of me when I have things done to my car. He explains what needs to be done & about how long it will take. I never have a problem.

—Helen Daniels

It"s always a pleasure to visit A-1. Ken, my service advisor, explains the work being done and also lets me know what maintenance is coming in the near future, so Ican plan.

—Shoshana Lash

I couldn"t be happier with A1 service. Thank you!

—Joshua Clark

As always, I was taken care of very well by my service tech, Mark

—Linda Wechter

I love the way they are serving their customers.

—Mboboshi Ngongo

Mark M is excellent. The short video text update showing and describing the work that needed to be done was VERY HELPFUL- I don"t know the service person"s name but his excellentcamera work and narration was clear and easy to understand.

—Jerome Boryca

Mark Mastracchio knows me and always explains everything. The video of problems that needed to be addressed was very helpful.

—Arthur Gaudreau

Exception — the service at A1 was fi rst rate.

—John Slotemaker

My service tech gave me the estimated cost as soon as I dropped the truck off and that was what the cost was when I checked out. Fantastic!

—Linda Sullivan

Ken Perrone is the best service advisor in the world. As long as he is there, A-1 Toyota will have my business for service and sales.

—Christine Chen

Dealership assisted with GR86 allocation taking initial deposit. Car arrived much quicker then originally predicted and they followed my delivery instructionsperfectly. Will be taking the car back for its services there despite being further away.

—Richard Griffin

This is my 22nd year with A-1 .. great service always and reasonably priced for services. Main reason that I return is Ken Perrone .. feels like family when Ken is there..also carol at check-out .. if you have great people working for you , it matters …

—Patricia Keegan

Leo was fantastic!! Really made the process exciting and fun and met me where I was at and also fi gured out what I valued most. 10/10 outstanding and one of thereasons I wanted to buy my car from A1.

—Jeremy Levenson

A-1 toyota dealership was very welcoming, friendly and helpful in this purchase. They were also very organized and fast - they did all necessary paperwork within 2 hours!Very happy with the purchase and will defi nitely recommend this to family and friends.

—Koustuv Sinha

Mark always tries to get me in without a long wait. I had 4 Toyotas that needed service and got three of them done in a week. The last one needs body work whichneeds to be done fi rst.

—Paul Strauss

Whenever I have my vehicle serviced at A1 Toyota, everyone is friendly and professional.

—Sherry Banks

I appreciated being taken back to the fl oor and having the service technician review the problem with me in detail. This gave me confi dence and trust in the decisionmade for the repair.

—Reginald Chang

This is my 3rd purchase at A1 Toyota. The sales and F and I are amazing!!! My salesman was very thorough with the car details and my Finnace person was alsovery thorough in explaining the loan etc to me. I love A1 !

—Kimberly Lucas- Kish

Very friendly service advisors and kept me updated. Thanks

—Ronald Christoforo

Great service,great people,great place ! I recommend it to everyone . Try it once . You"ll be back . Good service ,and factory Toyota parts . What I need tokeep my 4-Runner in tip-top condition . Cheaper elsewhere ? Sure . Same service ? No! O bought the 4-Runner for it"s reliability , so I need to do my part . Thank you for a you do .

—Lauren Chirgwin

Salesman Edward was super nice, super patient and very easy to work with! For a 21 year old woman purchasing her fi rst new car he helped so much and explainedeverything in detail! And Eddie helped me and my family with the fi nance part of the sale and he was super nice aswell!

—Isabel Magrina

Amanda was kind and extremely helpful during my service visit

—Richard Conell

Always in competent hands at A1 It was very convienient

—Bruce Hirsch

you guys are my gold standard for service.

—Robert Juliano

Juan Pablo excelente servicio y el staff también

—Inez Martinez

Stan"s the man! Great advisor.

—Paul Musico

I loved the text messaging interface. It was very convienient

—Vera Obrien

Very consistent, professional service. I will not go anywhere else.

—Larisa Chavenello

I was very pleased with my fi rst experience at A1 Toyota. From calling to schedule my service visit to arriving for my appointment everyone was easy to work with. Juan was very helpful. I ended up working with Mike Fournier who was very helpful with the status of my vehicle which required an overnight part. Mike contactedme with the needs for a vehicle, and understood my need for a ride to the dealership the next day. Mike communicated with me and although there was a change inthe Toyota shuttle ride, he worked with me to ensure it was a convenient time for me in order to get to my vehicle at Toyota. I was very satisfi ed and defi nitely will bereturning for my next service.

—Jaclyn Dwyei

Mark was able to squeeze me in as I had a low tire pressure light on and was leaving on a trip the next day. Turned out to be a nail hole that was then patched. Asusual, great service at A-1 Toyota. Peace...

—Suzanne Leary

Kenny is GREAT. Five plus Stars. He took care of me as always. Carol at the desk puts a smile on everyones face.

—Robert Fiore

I have always been pleased with your service department. I bought a Tundra in 2009, and still own it today. Thank You. Overall Experience

—Penelope Dawson

No issues at all. Everything that I was told would be done was done.

—Mark Goldberg

Kevin Wright..Paul Wright..as well as Manager Gary were the most professional and kind individuals.Honestly, this experience was so awesome I would highlyrecommend and refer individuals to this dealership. From the moment I walked in everyone was so accommodating and respectful.

—Roberta Johnson

Everyone was very nice, very helpful, thorough. Met my expectations and then some. Had no issues with anything! Great experience.

—Justyna Rodia

Exceptional visit with the car brought in for an oil change and the car was ready in an extremely timely fashion. The resulting paperwork included a detailed sheet ofthe inspection of the car which was very thorough.

—Mark Wiener

Happy I could get an appt within 24 hours to resolve an urgent tire problem.

—Paul Saubestre

My experience is always stellar, Mark is so knowledgeable and informative when it comes to my truck that I know I"m making the right decision when he advises me onwhat needs to get done.

—Anthony Deponte

Marc Matracchio was just spectacular. A huge thank you to him and to everyone at A-1. Your outstanding customer service means so much.

—Bradley Woodworth

A1 Toyota represents the Toyota brand to the fullest extent. This dealership is an exemplar of the service and care associated with the Toyota name.

—James Bruni

Amanda Patrick was extremely knowledgeable and clear about the issues with my car.

—Maureen Jones

Amanda Patrick was wonderful. I would like to work with her again in the future. Excellent communicator.

—Matthew Kurtz

Matt, our sales person made it a very easy transaction for me and my wife. It was a great experience.

—Kim Soto

Kenny is the best. I keep coming back from Boston because of him.

—Peter Hawkins

The service required more time than anticipated. Mark, my service advisor, generously arranged for a courtesy vehicle while my car was in service. This alleviatedany concern about the extended duration required for the work.!

—Joel Shirasu-Hiza

Very comfortable service waiting area and cafe. First time there and I was more than pleased with the speed and quality of the service. I will be back!

—Mark Talbot

Mike was my service advisor. He called me to update me. Very thorough. Very professional.

—Teresa Guidone

He is very helpful , explain and advice in professional way.

—Tahseen Aldeewan

Very friendly and quick. They replaced my battery on my key too and it was quick and painless. I appreciate that you"re open on Saturdays for the working people.

—Allan Macallister

Quincy Smith was my main contact & he was most helpful and very generous with his time!

—Diana Broze

The people at A-1 are the best!

—Chris Nelson

Great experience buying out of state. We didn’t get to meet Leo or Frank but they helped us get through this process.

—Kevin Ortega

…well experienced and knowledgeable to their work!

—Dhanie Tolentino

Wonderful facility, wonderful people, wonderful efficient service. Thank you!

—Joan Macintosh

Mike Fornier, is an excellent Service advisor. Keeps me well informed of any issues. He’s also quite knowledgeable of the products and the process.

—Ronald Pessolano

Mark answered all m my questions and good in responding when I called

—Mary Smith

Very friendly and quick. They replaced my battery on my key too and it was quick and painless. I appreciate that you"re open on Saturdays for the working people.

—Kathi Nackid

Very friendly and quick. They replaced my battery on my key too and it was quick and painless. I appreciate that you"re open on Saturdays for the working people.

—William Laflamme

Mr. Perrone is patient, clear in his explanations, and diligent in keeping me informed about the progress of the work. I always go to him.

—Donna Presnell

Excellent service as always was provided. Vehicle was ready even before the estimate time that was given. The staff are very professional, courtesy, and veryinformative.

—Janet Hotchkiss

From start to fi nish A-1 Toyota was lovely to deal with. My first contact was with "Kyle" and he was wonderful, and he was the one who helped me with my phone connecting to my car and down loading the Toyota app. He was very patient and kind.

—Melanie Georgalas

A1 Toyota always does a wonderful job!!!👍👍

—Sheetal Dhawan

Gary , Hatim , Frank Nieves And Mustafa are Great my sales person Yousef did a great job explaining the features of my new Camry, no haggling is the best waypurchasing a vehicle looking forward for me fi rst service appointment that is already set up, keep doing what you are doing!

—Ghyath Ghyath

I visitied at least 5-7 dealerships when looking to purchase a vehicle. A1 has always been transparent. One of the best dealerships out there, and thats true for alldealerships and not Toyota only.

—Michal Niedbala

My service advisor went above and beyond to solve a GPS issue I mentioned. It took quite a bit of time. At one point, I said, "Never mind, I am taking too much of your time." He insisted that it was not a problem and sought extra help from a sales associate. They stayed with me until the issue was successfully resolved. I really appreciate this level of service! Thank you!

—Susan Aube

The fastest in and out service I"ve had so far...nice.

—Mario Parrelli

Great dealership. Great service.

—Gerald Salvo

Very friendly and quick. They replaced my battery on my key too and it was quick and painless. I appreciate that you"re open on Saturdays for the working people.

—Sherri Luba

This Toyota Dealership has a great team! Everyone is very polite and considerate! All my questions were answered and I was assisted with care! The vehicle buying experience was wonderful! Thank you Toyota!

—Shane Artis

Friendly Staff

—Shefki Asani

A most pleasurable experience

—William Bouteiller

Throughout the 12 years that I have had my Toyotas serviced at A-1, the one consistent factor has been the professionalism of Ken Perrone. He cares about the level of service but more importantly he cares about us. He makes us feel like family.

—Patrick Comstock

My service advisor Mike, has been the best experienced advisor I’ve ever worked with. Since I bought the car in 2019 I’ve had over four service advisors and Mike is far superior to all of them.

—Brian Johnson

VanJovi and Sunny were professional, helpful, and knowledgeable. Based on my and my late husband’s experience with A-1 Toyota is the primary reason I keep coming back. A no high pressure approach is refreshing.

—Janice Labas-Lucht

I never have a problem getting in for service. I deal w/ 1 guy (Mark M. In Hamden) & he take care of all my problems & questions. Working w/ 1 person is great because they get to know you.

—Helen Daniels

Kenny Perrone has been our service agent for more than 10 years and he has always taken care of our cars’ maintenance impeccably.

—Winnie Lui

I was quite pleased with the timing! Took a half hour less than quoted!

—Linda Spray

All service on time - exactly as stated when we drove in to service. Great service

—Ellen Frey

He is very kind and helpful person.

—Palwasha Ahmad Shah

I have always had excellent service by everyone at A1 Toyota.

—Patricia Copley

My experience with A1 is always great.

—Frank Grasso

Great customer service.

—Elizabeth Greenidge

Amanda Patrick was very helpful and polite- made my visit very easy. In my opinion she is going to be a very helpful asset to your business.

—Eugene Luzietti

Kenny is very knowledgeable and honest. I always feel comfortable taking my car to A-1 for service because of him.

—Heather Ong

I was very pleased with the interaction and time offered to me familiarizing myself with my new Toyota Rav 4.

—Linda Pale

—Lisa Puglia

Curious, profesional and effective.

—David Rackey

I was treated very well and was surprised that the service was done so quickly.

—Dorothy Tynan

Mark is doing great job.

—Feras Asad

Mohammed was great! He was very patient with my siblings and I on purchasing a car for my mom. He was very helpful!

—Jenifer Beltran

Service team at A1Toyota is excellent. Exceptional service, very knowledgeable.

—Patricia Defrancesco

Always happy with the service and how they get things done and me out. My service advisor Mark is the best. Very pleasant, knowledgeable and caring.

—Sharran Dematteo

it was A1+ no compline or any issues.

—Naresh Doshi

Excellent service and communication. I’m very pleased.

—Henry Julier

A1 always provides me with the best service! I never leave with any questions and I trust the staff at A1.

—Carissa Laudano

Everyone at Toyota is very knowledgeable and professional.

—John Scalessa

Amanda is great and I had an extended loaner to meet my work schedule which I greatly appreciated.

—Carol Weaver

Everyone was knowledgeable and very helpful.

—Alan Wilkin

All of them were amazing, I wish every Toyota branch has like these guys.

—Jawad Abdallah

Always a good experience with Anthony and Stan.

—Pero Baljevic

Great communication about updates on my car.

—Clinton Bolden

Great experience! thankyou to Yousif for all the help!!

—Duhita Dharmadhikari

The service department at A1 Toyota is extraordinary. they value their customers. I have purchased several cars there for that reason. Mark Mastraccio and the management team show that.

—Lindy Gold

I love A-1 Toyota. You guys are the best in Connecticut.

—Moraima Hernandez

I have ALWAYS had wonderful service from A-1. I am the REAL little 90-year-old lady who drives a 2014 Prius which now has 76000 miles (bought new at A-1) and. I drive very few miles these days. I haven"t been into A-1 since before Covid and I was happy to see Tony Horan after some years. He has always been so nice-- but. in truth, that can be said of all the staff at A-1. Carol Isaacs. Happy New Year to the whole crew.

—Carol Isaacs

Thank you to Mark Mastracchio for all his help. He is always kind, professional, and makes my service experience at A1 Toyota a very pleasant one.

—Paula Pini

The Experience was Excellent!

—Thomas Quigley

Always a good experience. Mark is always a pleasure to work with.

—Joy Thompson

Stan is great service manager always go to him.

—Lisa Ballas

We"ve been coming to A-1 for 20 years. Always great service.

—Michael Castellano

The staff at A1 was fantastic. They are all friendly and kind, and work very hard to make sure their customers have a positive experience.

—Katherine Eddy

Very friendly people and fast service.

—Diego Gomez

There can"t be a more efficient,informative and professional dealership in New Englad. A1 has a fantastic team that really prioritizes the customer first.

—Donny Marshall

My car was left overnight easily and serviced the next morning. I was able to pick it up after work without a problem! Everything was amazing!

—Marissa Monocchi

Very thankful for the assistance of Mohammad, he is very patient and helpful with every detail and educating us with the new technology and services, when the car will be ready and even assists with car plates installation, he is down to earth kind of salesperson, he will be an asset to the company..

—Ernesto Paranal

The service was great everyone very nice.

—Jacquetta Stewart Purcell

Ken Perrone is an excellent service advisor.

—Ronald Rosenberg

Friendly and courteous staff.

—Jerry Rossi

—Dmarsh34

Glad to have Mike Q. make my appointment with Mike C.

—Thomas Masotto

Kenny is always excellent.

—Patricia Mckeon

Quincy Smith is a excellent salesman and a pleasure to work with.

—Doug Paup

First class.

—David Tyson

Kelvin did an amazing job! Really listen to our needs in a vehicule. It was a great experience overall.

—Hector Vega

Amna was great. I appreciate the honesty, and the willingness to go out of her way to make our experience as smooth as possible.

—Roneo Vermont

A-1 Toyota is the best ever! My service tech Mark M is wonderful. phone call away with any questions or concerns I may have. He is very attentive to my needs and extremely knowledgeable and I know he is always just a.

—Linda Wechter

Amanda was fantastic! I"ll go to her for all my future car maintenance.

—Arthur Wilson

My experience with A1 Toyota was perfect. As I experienced in the past there was no purchasing pressure.

—Michael Wynn

Great service!! Always kept informed about service needs and related costs.

—Laurie Bankowski

—Tess Beck

Ken was very helpful.

—Sharon Couturier

—Robert Freeman

Tom, Thank you for following up on my recent visit to A1. Over the years I haven"t bought many Toyotas. I bought them because of the reputed quality and durability, which now in my experience, is justified. What I never really knew was the importance of a support team to preserve the integrity of a new vehicle. Also, the good. nature and pleasant personalities of people helping me, are factors encouraging me to return to A1 again, when the time for a new vehicle comes to me. I love my Toyota and am thankful for the people representing your business. Sincerely, Bill Guiffredo.

—William Guiffredo

Amna was extremely helpful. She listened to what I wanted and followed through beautifully.

—Lauren Henrici

Mark, who is my point of contact while my vehicle is in service, is excellent in explaining every detail including the cost factor. knowledgeable. He is always very professional and.

—Damonne Jones

Great experience with A-1 Toyota! Kevin (the sales representative) and Frank (the finance manager) are both very knowledgeable and friendly. In addition to. introducing the vehicle, they also offered advice on how to choose the most suitable insurance company and protection plan. Would highly recommend this dealership, especially to young people who are purchasing a car for the first time.

—Hang Su

I had a headlight go out. I dropped in without an appointment. Was taken quickly. Was on my way in less than an hour. Great service!

—Maria Tupper

Always pleasant, and gives advice on what is to be done next, and if sees something going wrong will let you know that it should be fixed.

—Avril Wilson

Great job! Mike and team are always excellent. Will be back soon for new tires !

—Gabriel Acevedo

We love the service team at A1 and have been clients for many years. so helpful and pleasant. A1 gets an A+ from me!! Our service assistant is Ken Perone and he is incredibly attentive, knowledgeable, and always.

—Robert Belcher

Thanks to Yousif we had a great experience.

—Robert Fry

Thanks, Mike! Appreciated the helpful communication and the loaner.

—Benjamin Mattison

Very nice dealership have been dealing with them for years.

—Byron Mcelveen

Very easy to make appointment, very comfortable waiting area, excellent staff, my service manager Mark is the Best.

—Barbara Misencik

Ken Perone was very knowledgeable and kept me informed about my car while being serviced.

—Donna Poppendieck

mark was very good.

—Ramamurti Shankar

My service advisor understands that we live on a fixed income and keeps us informed of upcoming promotions.

—Bruce Smith

Mike Fournier has been terrific whether I call w/ a question or come in w/ a problem or for routine maintenance. and my Highlander, are the reason I’ve stuck w/ A1 Toyota—and recommend A1 to my friends. Mike and “Dado,” the salesman I’ve had for my Avalon.

—Karen Vaslow

My salesman went above and beyond by coming to pick me up at my home. Ken was extremely accommodating and helpful.

—Daniel Ardito

Quincy is the best! Even though we have relocated from New Haven, trustworthy, and personable. we return to A1 Toyota to work with Quincy. He is knowledgeable, thoughtful, helpful,

—Martha Bruce

—DianeG

—John Fulton

Kenney as usual kept me apprised as to what was happening with my car!

—Gene Kirsten

Quincy is my go to guy!! 2nd go around, leasing my 2nd Toyota C-HR from A1 and he made it easy-peasy! Thank You!

—Cindy Miranda

Thank you Stanley and A1 Toyota. Great service as always.

—Gokhan Mursaloglu

—Melissa Nunez

Leena was wonderful.

—Jeremy Rogers

Kelvin and sunny were both very helpful in helping us pick out a car and provided guidance throughout the whole purchase.

—Beena Thomas

Ken Perrone has been my service advisor for 20+ years. He is honest, professional, and knowledgeable. He doesn"t upsell me for short-term gain. He takes the. long view to develop the relationship for the long term. He is why A-1 has had a lock on my (and my extended family"s) business for two decades. As long as Ken. Perrone is there, I will be servicing our Toyotas and buying future Toyotas from A-1.

—Christine Chen

Your sales (Dado) and service team are awesome.

—Teresa Guidone

Very pleased with Toyota"s service. Keeps me coming back.

—Mary Lopresti

Very professional.

—Bernard Madden

They were excellent and they listened.

—Patricia Nielsen

Very happy with service.

—Maria Podsklanova

Perfect.

—Rima Sayegh

Great communication. ?.

—Brian Stoerzinger

The Service Department was very responsive and answered all my concerns.

—Sheila Wartel

My salesman Dadic was great.

—Akiva Bronstein

Great service, great communication with service advisor.

—Eric Chester

The team at A-1 Toyota has been A1! Keenan and Tony have been great.

—Neal Correia

Best experience purchasing anything ever.

—David Jennette

Juan my Service Advisor was very polite and accommodating. Explained all the inspection points that were checked and set up my next appointment for service, Excellent. service!!!

—William Laflamme

Ken in service is the best.

—Joseph Marino

Amanda is always awesome! She’s friendly, knowledgeable, thorough and she’s always willing to take the time to explain all aspects of each service visit!

—Adam Mayerson

Best experience so far and Amanda was the best.

—Mario Parrelli

It is my first time going to A1 Toyota dealership to service my 2022 Venza 10K oil change and general inspection. department because I didn"t find the staff that worked there were attentive and professional. Amanda Patrick, my service adviser, was extremely helpful and professional. I didn"t want to go to my previous dealership/service. Going to A1 Toyota was the right choice. The scheduling was super easy, and. She displayed enthusiasm, honesty, and knowledge in her line of work. I didn"t have to wait too. long before Amanda came to inform me that the car is ready to drive back home and went through in detail what was performed and when to return for the next appointment. I hope A1 Toyota continues its reputation of high standards in customer satisfaction. Amanda definitely showed this trait!

—Helen Chen

Excellent experience with Quincy.

—Octavio Sotelo-De La Torre

My service advisor is Mark and he is so informative, pleasant and understanding.

—Sharran Dematteo

Was in and out very quickly which was appreciated since I had to go to work!

—David Gallucci

Excellent service at A-1!

—Eileen Horbury

Yousif Balu is Awesome.

—Avinash Kashetty

Kenny is amazing and always takes care of me when servicing my car! I feel very welcomed at A1 Toyota.

—Carissa Laudano

Both Eddie and Quincy were fantastic, both were very knowledgeable and helpful.

—Lawrence Schaefer

Mike Fornier is great;. always a great experience!

—Robert Skolnik

Frank Crisafi was the best to deal with.

—Frank Crisafi

Juan was very professional and my first service was completed quickly. The truck seems to be running even better than the day I bought it!

—Gabriel Geist

Great experience, would definitely buy another vehicle from A1.

—Brian Hornby

As I was leaving the dealership, my car was making a lot of noise. me waiting and offered to help me. my car. I was concerned because I did not have time to wait long to have the noise addressed. I am very grateful for his concern, patience, and kindness. A manager saw. He paged the service advisor and drove my car back to the technician to fix. Very happy with the service from the manager!

—Larhonda Martin

This is now the third Prius I bought from Quincy. He is the best!

—James Rascati

Happy with A1 Toyota.

—Gina Sack

Kenny is always great. Toni scheduled my appointment and gave me a very competitive pricing for my repairs. Overall very timely, friendly, and efficient service.

—Jinal Shah

Kenny Perrone is an excellent service representative.

—Robert Vanegghen

I was at the dealership because the "low air in tire" light popped on. and having no appointment. was wrong. The tire had a screw in it. I discovered while waiting one of my hearing aids was missing. The tire was plugged and I was out within an hour. despite driving in. My service agent Juan saw me checking where I had walked, and asked what. He offered to go out to check my car & found the hearing aid in my car beside the driver"s seat. I was so very relieved and appreciate his kind and thoughtful. offer of help.

—Lynda Wellman

A-1 Toyota stood out among other Toyota dealers in CT during this market. expeditiously met my needs. I did not pay over MSRP. They were courteous and transparent and promptly moved inventory in a way that. I very much appreciated the team- based sales service at A-1 Toyota.

—Karen Dangelo

I always ask for Kenny when my car needs service. He’s the best.

—Annmarie Healy

Everything was great.

—Rudolph High

We love Kenny and the Toyota service we have to expect.

—Roel Legaspi

Outstanding as always. Love A1!

—Douglas Maclehose

Great experience with Ken and Eddie! Very happy with my new car!

—Samanta Music

Great salesman who helped alot.

—Jeanne Scarfo

Service Advisor (Kenny) is always top-notch.

—Ruth Simeone

The Service Dept has always been up front with me and always advises me on what the auto needs if anything major is a problem. what is needed. The have the best service department of all the other dealerships in the area and all the work they do is top notch. They advise. but never pressure about. That’s why I drive a Toyota from A-1. Toyota.

—John Torello

The best service I have received with the understanding of what needed to be done explaining it very well Thank you.

—Peggie Caldwell

I purchased my vehicle from A1 in 2012. A 2012 Venza. Every since I purchased my car A1 has been the only service place I go to. service people and for the last few years I"ve been dealing with A1 Toyota"s Mark Mastracchio, confidant and comfortable. Asst Svc Mgr. If any issues or concerns he explains them and makes me feel okay. Friendly technicians, customer. Mark keeps me abreast of issues, works with me, makes me feel. I will continue to bug Mark and use A1 Toyota. Thank you for being. honest, reliable and courteous. Keith Gailliard.

—Keith Gailliard

Very professional.

—Fidel Ostorba Gil

Great prompt service!

—Dashawn Hudson

Excellent service.

—Lamine Nabe

Very good. Thank you.

—Jonathan Silbert

My experience with the dealership was great. I bought a Corolla for my daughter & our sales person Lina Alers was great with us as well & her manager Sunny as well. This is my 3rd Toyota from A1 Toyota, 2 Highlanders that my wife Amanda Vitola had bought. new Blueprint Corolla LE she is very happy!! Lina & Sunny were a pleasure to work with!! My daughter Makenzie loves her. Thank you!!

—Keri Thomas

Mark Mastracchio in New haven is great. He always helps me out when necessary.

—Maxine Albert-Wallace

Kenny is excellent, I am glad he is my service writer.

—Scott Yudkin

It was was a wonderful experience overall. They always treat you like family.

—Laurie Bankowski

This is the ninth vehicle that we have either leased or purchased from A-1 Toyota. For six of these vehicles we have worked with Kevin Wright as our salesperson. has listened to our needs and have been instrumental in the vehicles that we have selected. Also, I have nothing. Even during this time of limited vehicle availability, but positive things to say about the Finance and Service Departments.

—Patrick Comstock

Quincy and Gary were great to work with and very helpful with my experience buying from them as an out of state customer. service. Highly recommend! I would buy from Quincy and A-1 again in the future even if the vehicle I wanted was available here in Texas.

—Maureen Jacobo

Kenny is just an excellent service advisor (he is not allowed to retire - ever). He’s friendly, knowledgeable and because of the service he provides, will be the reason my wife. will purchase a car from A-1 when her lease is up with another manufacturer.

—Adam Joseph

Kenon was great in explaining what needed to be done and the time it will be ready in plus prevention of future problems. Would definitely recommend Kenon as a service. advisor.

—Dagmara Kaczmarczyk

I appreciate Ken for his knowledge and advice. He was able to answer my questions concerning my car, with regard to operation and care. Thanks.

—Charles Kamano

Keep doing what you are doing.

—George Mugo

As always, it was a pleasure to visit A-1 Toyota for servicing. Ken Perrone was great. He is polite, professional, and knowledgeable. He was kind and straight-forward. about what my car needed and why.

—Jeannette Redensek

Always a great experience with A-1 Toyota.

—Natalie Vetro

Mark doing great & is the best.

—Feras Asad

great service advisor and experience, everybody there was very helpful, thank you.

—Michael Degrand

Excellent Salesperson ‘Kevin Wright absolutely amazing.

—Angelo Garcia

Great service thanks.

—Arthur Gumbus

Everything was great. Ken Perrone is a wonderful service advisor. was replaced for free under the "Road Hazard Warranty. He took good care of us. " Apparently we had run over a huge nail. make sure that we understand what"s being done to our car. We had a flat tire. (Our tires are less than one year old. Thank you!

—Deane Hetric

Amanda was excellent! She was very knowledgeable and accommodating!

—Shari Mayerson

Gary has Always been my agent and wouldn’t go without him, Kyle was great.

—Laura Nasser

Mark in service’s customer service is bar none!

—Mary Ntiri

The customer service lady was very nice and she is so helpful with customer. Thank you Ms. Amanda!

—Noormarjan Omerkhel

people at A1 toyota are great. you dont need to keep sending a survey every time I go. they are always great!

—Paul Pinchuk

The vehicle was ready sooner than I thought..

—Paul Carlson

You folks are AWESOME! Thank you for what you do, and HOW you do it!

—Craig Fishbein

Great service as always!

—Debra Garstka

kenny has been my liason for most of the 21 yrs at a-1.. hes conscientious , keeps me updated and finds the best way forward for whatever i need for my car. wait for the service since the traffic is always heavy and you cant ask for a more comfortable waiting area. happy to see carol at the desk. at A-1 - cant say the same about other dealerships [ - which shall remain nameless].

—Patricia Keegan

Good service as always.

—Lauren Kempton

Was in for 15000 mile check up. I waited for vehicle and it was the quickest turn around I ever experienced. Thank you.

—Michael Matarazzo

Tony and Amanda were so great to me.

—Joseph Moss

Mark M is always a pleasure to deal with. He is knowledgeable about my RAV4 and Camry and explains everything I have questions on. He kept me informed on when my. vehicle would be ready and always service with a smile.

—Daniel Pata

Amanda is great.

—Charles Pillsbury

My experience is always 100% satisfaction thank you.

—John Scalessa

Dealership A1Toyota always delivers courteous service!!! And Toyota is the best brand with best cars!!

—Sheetal Dhawan

Kevin Wright the salesman was very knowledgeable and very and informative about the vehicle I purchased.

—Michael Gray

Very good experience, my service person very nice, patient and very knowledgeable.

—Yiqi Huang

GREAT PEOPLE TO DEAL WITH.

—Robert Janik

I make the trip back to New Haven to A-1 because of the professionalism and courtesy of the staff and the completeness of the service due.

—Janice Labas-Lucht

Amanda was great. Thank you!!

—Marybeth Marx

Mark Mastrachio is always extremely considerate and seeks to keep me safe with my vehicle.

—Elizabeth Matuskiewicz

I was glad I could stay instead of making another trip since there were two issues that I hadn’t expected. Everything was taken care of and I feel better that my car is all set. for a while.

—Thomas Papsin

Excellent service and customer service.

—Stuart Pattison

Love love love my service tech, Mark! He is the greatest. Always looks out for us and always gets back to us to answer any questions we may have.

—Linda Wechter

Ken Perone was excellent!

—Adel Allouche

Thank you for taking us on very short notice!

—Claudia Bechet

My car was ready before the estimated time given and that was good. It allowed me more time to do other things. Ken was informative about the services I received.

—Phillipa Blake

Routine service: quick and easy/on time.

—Judith Bratt

I really like the WIFI room as can get work done there or just enjoy the quiet or enjoy good conversation with another Toyota customer.

—Maryellen Brindel

Mike Fournier and the service crew at A-1 did it again! So grateful for the hard work and dedication to safety I have found over the years with A-1. The team is awesome!

—Jennifer Fournier

Kenny is always courteous and keeps you informed on the progress of the of the services being performed and what needs to be done and the estimated costs. best!

—Mary Hunter

Mark is awesome to deal with, very courteous and professional. A real asset to A1.

—Elizabeth Krauchick

—Amanda Persinger

Always the best experience. Will never go anywhere else.

—Rebecca Siddall

Yusef assisted me and my husband from the start when we walked in. The process was fast and simple. He was very nice and professional.

—Rosebine Boiteux

Ken Perrone the Service Manager was EXCELLENT in every way possible as he always has been... thank you Ken!!

—Mary Dapkins

Mark in Service is excellent. A great person to deal with. I trust him completely. Give him a promotion and a raise.

—Robert Harrington

Always a pleasant experience. Kenny is very knowledgeable and always courteous. I spent my time in the computer room and got a lot of work done.

—Shoshana Lash

Mark, your wonderful service associate always takes fantastic and professional care of me.

—Elizabeth Matuskiewicz

Very good service.

—Maria Podsklanova

—Richard “RQ” Queen

excellent.

—Vielka Delos Santos

Mark did an outstanding job and made for a great experience.

—William Bouteiller

When I was looking for a car ? I had my fiancé took me to Colonial Toyota, When I booked an appointment with A-1 it was game charger for me. I was not impressed with the results. So I held off from buying a new car. The employees are polite, Juan the service advisor is great ? really nice guy and super help helpful. and knowledgeable. The service department is great and the parts department they’re very accommodating. home ? and I deal with people from all over the USA , I’m so happy that I chose A-1. I know how difficult it can be to deal with customers. I’m 71 and I work for a finance company, from. but A-1 makes it seem easy Great Place to buy a car ?. Thanks guys!

—Robert Collazo

Stan Wheeler has always been professional in responding and delivering my queries to the Service Dept. Excellent service from A-1 Toyota.

—Holly Darico

Amanda was great and I was able to see what the technician discovered about a timing cover oil leak.

—James Fulton

Ken Perrone is the service advisor I go to because he is wonderful. Explains, suggests, is friendly and patient. Another excellent visit.

—Donna Presnell

I really appreciated Juan the service rep who handled my concerns.

—John Scalzo

Jose was great.

—Filipe Soares

I love my new prius prime!

—Paul Tipton

Great reliable service thanks to Ken Perrone and the Prius guy, Matt.

—Susan Yolen

Good attention. Thank you

—Walter Estrada

Kenny P. is the service rep I deal with …. And have so since 2007 has been excellent. Always calls back when I leave a message … no question goes unanswered. Very knowledgeable .

—Claudia Cuchara

The experience was great! Everyone was super helpful! Love the car!

—Kenneth Rodriguez Gonzalez

A1 Toyota is a great dealership When I bought my car back in 2002 Mr Galardi was celebrating his birthday and asked us to have a piece of his cake. He was a wonderful man and always made you feel welcomed. I have been coming to this location ever since. My car is 20 years old. I still love it.

—Theresa Mclean

Excellent service

—Patricia Sansone

Since my Prius arrived sooner than expected, I did not yet have the cash together to pay for it as planned. The finance person was able to arrange financing quickly despite my somewhat unusual circumstances.

—Paul Saubestre

Very speedy service. I appreciate that

—Susan Walsh

Very knowledgeable and experienced sales person very courteous and I’m very happy overall great experience thank you

—Turan Yildiz

A1 Toyota always provides the best care for my car. They ensure I know the best way to keep my family safe on the road.

—Laurie Bankowski

Always a good experience. Thank you.

—Pero Baljevic

Amanda and the service tech were great

—Henry Cabin

JOSE , was amazing , transparent, reliable , informative and personable. He recommended a certain package for Toyota RAV4 XLE HYBRID, few dollars more , but was worth it . Followed up on the delivery of the car and to the last moment he was with us when we left the dealership. Paul on finances, was clear and explained every section and every dollar we are paying . Thanks for making that process easy . Hatem, came on and chatted to make sure all the process is going smooth and if we liked the car . Over all , they are not greedy , they didn’t charge us any over the sticker price . Which they can easily, but they chose not . Great car , we love it and enjoying it . Thank you Jose , Paul and Hatem .

—O Bardissy

Excellent service excellent service advisor Mark always goes above and beyond great guy

—Alaa Chalghin

Yousif was a great salesman, very helpful and honest throughout the entire process, quick to return phone calls and texts with any questions that I had. Frank in the finance office made the purchase process very quick and was a pleasure to talk to. I would definitely recommend A1 Toyota to anyone that"s looking for a new car.

—Bryan Baker

Very friendly, yet professional staff. Excellent customer service.

—Lorna Edwards

The sales rep was very clear in his explanations, very helpful answering our questions, and overall thoughtful and professional.

—Alice Emery

Juan is AMAZING ! He deserves a raise ! Incredible customer service. Kind, respectful and efficient. I’ll be back because of him

—Kayla Geraci

Quincy and Eddie both cared about my experience and made sure I was 100% comfortable before leaving! I felt extremely welcomed and taken care of!

—Carissa Laudano

A1 Toyota is a great dealership When I bought my car back in 2002 Mr Galardi was celebrating his birthday and asked us to have a piece of his cake. He was a wonderful man and always made you feel welcomed. I have been coming to this location ever since. My car is 20 years old. I still love it.

—Theresa Mclean

I hadn’t had a Toyota in years. I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Smith was the best. No haggling and had the best rapport. Overall he was a great person who was patient and kind during the whole process. Basically everyone I dealt with was nice. I would recommend A-1 Toyota to anyone looking to purchase a vehicle. The experience is above and beyond what I expected. My husband and I were pleased that we made the right decision to switch. ?

—Milahdibenedetto16

Amjad went above and beyond to make it smooth and easy transaction he is a true asset to A1 Toyota Keep up the great work thank you so much for all your help

—Alaa Chalghin

Jose Guerrero is a great salesperson he helped me in Spanish, fantástico!

—Carlos Casul

A very good experience. Everyone was very courteous, answered my questions and helped with anything I didn"t understand.

—Miriam Putterman

Can’t complain always treat me like family

—Martha Mejia

Always a great experience when I go to A1. Mark is a pleasure to work with when having to get service.

—James Jacobs

Service advisor was outstanding. Clear, good ongoing communication during the process.

—Matthew Kurtz

The car was in for a recall - very good personnel, very happy with the dealer even though we liver 45 minutes away.

—Grace Law

very professional, courteous, good listening, helpful. A wonderful dealership with very nice people, pleasure to interact with them

—GM

My service advisor, Ken Perrone, is the best and the reason I keep coming back to A-1. He is professional and honest, and never tries to upsell me. As long as he is there, A-1 will be my choice for service and purchasing vehicles.

—Christine Chen

It was great very helpful!

—Margherita Coletta

Kenny is a gem. Perhaps the most genuine, honest, capable, knowledgeable, customer-centered individual I have had the pleasure of knowing in the entire automotive service industry. He gives A1 Toyota a good name.

—Stephen Holt

Mark always is responsive and does a great job making the service experience as smooth as possible.

—Mario St Michel

A-1 is part of our family!! Everyone has been amazing over the years. We have bought 6 cars from them and will continue to go back!!!!

—Amy Krebs

We are so glad you asked us to give feedback because this gives us the opportunity to let you know about the exceptional advice and service we received from Mark (Service Department). Also, Kevin (Parts Department) is equally awesome. Both of these men have our trust. Their service is was keeps us coming back to A-1 for service.Mark and the entire crew were excellent

—Alice Steinhardt

Mark and the entire crew were excellent

—Bruce Altman

Good job, even the bill came lower than expected!

—Fernando Angulo

Kevin was a great sales person. He contacted me with every update. Gary was awesome, I didn’t meet him but he was instrumental on letting me know when he had the vin number for the car. Paul was very easy to meet with to do my financing.

—Ann Baker

Our service advisor is top notch!!

—John Doyle

Quincey is the best! Everything you would want in a professional: knowledgeable, friendly, great communication skills.

—Carlos Garcia

I"m really happy with the service. Everyone is really nice. I purchased my Corolla at Wallingford Toyota, but I wish it was from A1 Toyota. Wallingford Toyota has been fine too, but it"s quite a way to travel. Thanks again!

—Mary Levy

Service Representative, Ken Perrone, is an excellent communicator, very knowledgeable and professional. He consistently serves both the customer and the dealership with the highest quality of customer service.

—Judith Madeux

Thanks for taking care of my Toyota with a touch of excellence!

—Adebayo Owoeye

“Mark & Tony, thank you so much for ensuring that the 90k maintenance service done on my car was not only expedited as promised, but it was completed even sooner than I thought it would be! ? Wow, very impressive guys! I left A1 Toyota a very happy customer! ? Thanks again!

—Jeryl Ross

Ken Perrone is my Service Advisor. As in the past, as well as now, his service is exemplary. He pays attention to detail, keeps me posted on any issue, advises me if something needs to be done to my car, as well as if something doesn’t need to be done. He goes above and beyond. A-1 Toyota is lucky to have such a great employee!

—Joyce Yaroshevich

Was very happy with Juan Gil. Need to bring back my car for a 120K tune up. Will do in a few weeks.

—Catherine Wassell

Always the best service and repair. Highly recommend Kenny. Excellent service and advice. Never disappoints.

—Dolores Shoop

They also gave me a ride home and picked me up when they were done

—Margery Mitchell

Nothing but praise?!! Thank you very much!! Elisabeth

—Elisabeth Millspaugh

Very clean facility and very polite staff. Having the older gentleman to get the car for me was an awesome touch. Never got that anywhere before. Most times they give you the keys and say your vehicle is through that door. Not knowing where it is. Great job!!

—Walter Mabe

Kenny always keeps me updated. He showed me the inspection results, including the suggestions about what work should probably be done now and what could wait. Before I knew it, everything was done - and my car was washed, too!

—Shoshana Lash

Chris Skaarva was terrific..... one of the best service experiences I"ve had with Toyota.

—John Hwa

I had My vehicle tow to a1 Toyota the guy was so nice & told me need a battery and will let me know when it’s all set . Customer service is always great there thanks so much

—Waynette Gunn

Very flexible in making sure my service was expedited so I could make an appointment.

—Carol Bunk

Mark M. is excellent. I appreciated his help.

—Jaime Allesandrine

Great service department. Thank you very much.

—David Arezzini

Love you guys I’m in A1 Toyota girl for life

—Michael Bruni

Love you guys I’m in A1 Toyota girl for life

—Christina Cannistraci

Stan was very attentive as usual! He always makes sure everything with my car is all set before I leave the dealership

—Michael Dulac

Everyone was extremely courteous and professional. Had a great experience working with Kevin and looking forward to being a Toyota customer!

—Stephanie Leary

The people at A-1 are amazing. I would never take my car anywhere else!

—Chris Nelson

Always have a pleasant experience when bringing car in for service. Mark M. is always pleasant, friendly and explains everything that is going to be done to the car. Wait time is what I am told and if need be it"s easy to rent a car. Everyone one I deal with from making the appointment, to techs taking my car to Mark to cashing out are always friendly and professional. Waiting area is always clean and comfortable. Finally convinced my sister to bring her cars to A1 and she was very impressed with her overall experience as well.

—Lisa Puglia

Ken Perrone has been providing excellent service for us for many years.

—Susan Rosenberg

Excellent customer service! Thank you!

—Milca Tavarez-Valentin

Quincy is an excellent representative for your company

—Kenneth Vozzo

Chris was so cordial and everything was smooth

—James Andrew

We are always pleased with the service that Kenny provides us. I think we have leased seven Toyotas with A-1 and Kenny has always been there to provide us exceptional service. He has shown a genuine interest in our needs and has made the effort to get to know us.

—Patrick Comstock

Best dealership,honestly,friendly people work with

—Danka Dadic

I was very happy with my service earlier this week. After a stressful start to the morning skidding on black ice, and having to take the day off from work to get the tire repaired, I was extremely thankful that not only was the tire in stock but that you were also able to squeeze me in to get my car repaired the same day. And then to find that the tire replacement was covered under the tire"s warranty was an even better surprise. I was also overdue on an oil change, and fully expecting to need to come back another time for that, but your staff was able to do that as well and save me another trip back. I have always been very happy with the customer service at your dealership and yesterday"s service was a great reminder why I have continued to bring my car to you rather than the much closer Toyota dealership in my town.

—Marybeth Dillon

Excellent service and respectful employees! Thank you very much!.

—Nasib Hadi

John Leary is answering this survey. Suzanne owns the 2015 Avalon but I am the driver. As usual, Mark handled the service appointment well and kept me informed along the way. Peace...

—Suzanne Leary

Very pleasant experience. Everything was upfront and handled professionally.

—Denise Melsenti

My fiance and I purchased a 2022 Sienna from A1 Toyota. Our salesperson, Amjad, was personable, knowledgeable, and very polite! He went over the entire vehicle, teaching us about all of the technology and safety features. Paul, in the business office, handled our paperwork. He was very laid back, yet professional, and made the signing process fun and painless! I also spoke with the sales manager, Gary, several times before the purchase and met him the day we went to pick our new Sienna. Everyone was patient and fantastic to work with!! I also work at a dealership and, besides my own, I have never been at a dealership that made you feel so relaxed and comfortable! Definitely give them a call or stop in if you are in the market!!! Thanks for everything!!

—George Sanders

My fiance and I purchased a 2022 Sienna from A1 Toyota. Our salesperson, Amjad, was personable, knowledgeable, and very polite! He went over the entire vehicle, teaching us about all of the technology and safety features. Paul, in the business office, handled our paperwork. He was very laid back, yet professional, and made the signing process fun and painless! I also spoke with the sales manager, Gary, several times before the purchase and met him the day we went to pick our new Sienna. Everyone was patient and fantastic to work with!! I also work at a dealership and, besides my own, I have never been at a dealership that made you feel so relaxed and comfortable! Definitely give them a call or stop in if you are in the market!!! Thanks for everything!!

—Amy Smith

A wonderful experience. Service staff shared all necessary information and work was completed quickly and accurately.

—Laurie Bankowski

Mike Fournier is a pleasant service representative to work with. He has always made me aware of any problems with my vehicle.

—Virlinda Billups

We love working with Mark, he is knowledgeable and works with our hectic schedules!

—Christopher Casillo

We have purchased several cars from A1 and would pd so again. The service department is a big reason. Wished all dealers were so transparent. Oh and we love our service advisor Ken Perrone.

—Michael Castellano

A-1 Toyota sales and service is top of the line. Been going there for over 10 years now. Wouldn"t think of buying or servicing my Toyota anywhere else.

—Tammy Esposito

Mark saw me through the visit with expertise and efficiency

—John Grim

Mike Querfeld is the best service manager I ever encountered at a dealership ever since I purchased a car. He went over and beyond to resolve the problem by doing innumerable tests and even contacting Toyota directly to resolve the problem. At this point and time, Toyota is now putting the resolution as part of their diagnostic software program. Mike mentioned, "I never had a car that I could not fix the problem. " He is 100% correct! I wish more people like Mike cared for customers; his is beyond exceptional!!! Plus, he gave me a loaner car the entire time! He should be given a special recognition award for patience, caring, and dedication to customers.

—Domenic Grignano

Mike Fournier is a pleasant service representative to work with. He has always made me aware of any problems with my vehicle.

—Virlinda Billups

A-1 Toyota sales and service is top of the line. Been going there for over 10 years now. Wouldn"t think of buying or servicing my Toyota anywhere else.

—Tammy Esposito

Mike Querfeld is the best service manager I ever encountered at a dealership ever since I purchased a car. He went over and beyond to resolve the problem by doing innumerable tests and even contacting Toyota directly to resolve the problem. At this point and time, Toyota is now putting the resolution as part of their diagnostic software program. Mike mentioned, "I never had a car that I could not fix the problem. " He is 100% correct! I wish more people like Mike cared for customers; his is beyond exceptional!!! Plus, he gave me a loaner car the entire time! He should be given a special recognition award for patience, caring, and dedication to customers.

—Domenic Grignano

This is my fifth vehicle from this dealership and every time I am extremely pleased with the service I receive. This time in particular was incredibly fast and efficient. My payment went down, I went into a nicer vehicle and on the day of signing I was in and out within an hour. A1 is an A+

—Natalie Kikkenborg

This is my third lease with A1 Toyota and they always find a way to give me my "must have"s" for a good price. I Also love my Rav4, especially in the snow as I live on top of a mountain!

—Patricia Lees

Thank you to Mark Mastracchio for excellent customer service. I also appreciated a shuttle ride home. Thank you again and happy holidays!

—Paula Pini

Gary, Jose, and Eddie were a pleasure to work with again. They made sure I felt comfortable and answered any question I had for them from start to finish. They made the transition to a bigger vehicle fun, smooth, and painless. Thank you for another wonderful experience at A1 Toyota.

—Catherine Wheeler

The dealership did an excellent job keeping me updated.

—Mario Ciccarini

We always have excellent service at A-1. The staff keeps you informed about what is happening with your vehicle. The atmosphere is always welcoming.

—Patricia Copley

Jose was very helpful and walked me through all the options that come with my vehicle. I"m very glad I purchased my vehicle with this dealership.

—Meagen Doherty

Our car was in the body shop for repair from a collision and while there they performed the 30000 mile service so that when we picked our car everything was done and ready for us. We really appreciate the service we get from everyone at the dealership.

—Robert Dubiel

I appreciate the feedback via text. Terrific addition to the service experience.

—Melissa Jenkins

We are very happy with the purchase of our new Sienna. The people at A-1 did an excellent job in spite of the pandemic problems of lack of vehicles. We did our homework with articles and of course YouTube so we knew exactly what we wanted for our new vehicle and it took some time but we got just what we wanted and for the price that was quoted to us. Everything went well. We are very happy with our deal and absolutely love our pearl red 2022 Toyota Sienna. We are so happy about getting a hybrid.

—Dean Mccuen

We love working with Quincy! He’s so helpful, anticipates our needs, works with us, our schedules and is just the best! I truly feel he has our best interest at heart. We’ve been working with him for over 10 years now. Thank you

—Peggy O Connor

Thank you so much I recommend this dealership I am very satisfied excellent teamwork great job and I will like to say happy thanks giving, marry christmas and Happy New Year for all the team thanks so much

—Luis Rivera

We always have the best experience with Kenny. He is knowledgeable and we can depend on him for an honest assessment of what we need for our RAV4.

—Patrick Comstock

Great people, terrific service, reasonable price. Good flow of information. Always a pleasure to do business with A-1 Toyota.

—Victor Altshul

Amjad is the best sales person I ever met i was looking at cars it wasn’t my plan to buy car at that day, I never bought Toyota before, the way he explained Toyota to my made me fall in love with the brand I purchased the first Toyota 4ruuner and I’m waiting for the new generation also the manager Hatim very helpful he gives me the best deals thank you for choosing the best people

—Ahmad Alkhaldi

Mark M was fabulous—responsive, respectful, and incredibly helpful.

—David Fiellin

They treated me with respect, we’re very thorough, and very polite I have no issues with dealing with anybody at Toyota thank you

—Reinaldo Fernandez

This purchase was my 5th at A1 Toyota - I have always liked the service department at A1.

—Janet Hayes

Mark M is the best. When he gives an estimate of the wait time it’s usually correct and if it’s longer he’ll send a text or do it in person.

—Waltina Cohen

Kenny is excellent. He makes everything smooth and understood.

—Carl Sherter

I would recommend Kyle Deming to anyone. He was very helpful through the entire process and went above and beyond. I have bought many cars in my day but Kyle was the best I"ve ever dealt with. Thanks!

—Ryan Bensley Scholz

Mike Fournier is awesome to deal with. Glad he was my customer service rep. He was transparent and honest with the job my car required and have me multiple options with regards to cost. Because of his honesty I chose to use OEM parts and spent more on repair for my peace of mind.

—Edwin Rojas

You guys always take care of me. And Kenny is great! He always lets me know how my car is doing, and he alerts me if some particular issue is likely to come up on my next visit, for example, if the tires are showing wear and might need to be replaced next time

— Shoshana Lash

fast transaction. everyone was great. looking forward to future dealings

— Peter Krol

The sale went well. It was our fifth Prius we have purchased from this dealership. They contacted me when they got one in and we were able to buy it. We had a trade in that they took. It was east because everyone knew what they were doing.

— Andrea Fleischman

We have always had excellent service and information on the condition of our vehicles.

— Patricia Copley

Thank you to Mark and the technicians who worked on fixing the wheel bearing. My Highlander is actually feels like it"s back to being brand new!!

— Crystal Brooks

Mark has always been an outstanding representative of your company!

— Joseph Blumberg

It was a pleasant experience. Really appreciate the fact that the tech, forget his name but he might go by A17, took me into the service area to go over his plans for part of the repair. It was a nice touch.

— Bruce Thompson

it was my first time having to Juan Pablo as an advisor, he was very professional!

— Francesa Martinez

Everything was top notch. From welcoming me into the Dealer into an accurate waiting time not to mention walking me through all the car’s features. Made the day special and memorable! Thank you for everyone!

— Muhannad Khattab

Very Professional Team!

— Todd Brazeau

They did a fine job and provided a place to wait that was separated from others. Overall a very positive experience.

— Howard Berger

Juan was excellent! Courteous and helpful.

— Simone Wallace

Love A-1 … professional, knowledgeable, and welcoming.

— Arthur Bellucci

Above and beyond excellent ,went out of there way to accommodate my needs ,Would recommend everyone in the market look for vehicle

— Kevin John

Service was done in a timely manner

Service associate was very Helpful

Good experience will return there for further service

— Timothy Hiscock

I’ve purchased (or leased) around 12 (maybe more) Toyota’s, which speaks about Toyota quality. I purchased them all from A1 Toyota which has a real family feel and trustworthy vibe.

— David Gallucci

A1 Toyota always provides great service and professional staff!!! ??

— Sheetal Dhawan

Awesome pleasure as always to go to knowledgeable people that are very help-full

— Mark Chevrette

Good. Even better, as I got in the car, a technician walking by took the time to talk a bit about what he had seen while checking the car. Much appreciated!

— Matthew Spencer

Emerson was excellent! Knowledgeable, polite and respectful. Frank in finance was also very good. Great experience.

— Michael Sciascia

Best dealership I"ve encountered. good customer service, and they will work with you. I"ve been with them for over 5 yrs and never had a problem.

— diazc895

I love A1. I have gotten many cars and SUV’s from this location.

— Ellen Carter

Juan handled himself very professionally. What he didn’t know he found out for me.

— John Scalzo

Best experience purchasing a new car!! I have been going to A1 Toyota for service for a while now, but this was my first new auto purchase here. I would not go anywhere else!! Everyone was extremely helpful in every way!!

— Vincent Martello

Best experience purchasing a new car!! I have been going to A1 Toyota for service for a while now, but this was my first new auto purchase here. I would not go anywhere else!! Everyone was extremely helpful in every way!!

— Joel Jacobson

Always good service taken care of by Kenny Perone.

— Joel Jacobson

This is the fourth car I’ve purchased from this dealership and I keep going back there because of the salesman Quincy Smith.

— Kathryn Izzo

Everybody was super friendly. Very nice professional dealership.

— Gerald Fischbach

From the first call to schedule an appointment, to the call from Mike discussing estimate of costs, to the final pickup of my keys after hours from Joy, everyone is pleasant, courteous, and helpful.

— Mj Feirick

Car ready when promised Very good experience as Usual

— Lou Bruni

Mark, Assistant Service Manager, is always great!

— Brian Bodt

I highly recommend A1 Toyota for futures car buyers excellent service.

— Wilfredo Andujar

Sarah and each of the other service members I interacted with were friendly and helpful. I was so happy my vehicle was ready within an hour. Great experience, thanks!

— David Cofrancesco

Hello, Mark Mastracchio, your intake staff was personable, courteous, and knowledgeable. An equally nice man, Juan ? took my credit car and showed me to my car. In addition, he showed me how to adjust my lumbar support. I was having trouble with it. He"s an Angel. You have good people working in your Service Department.

— Dolores Colon

Kyle was great to work with and helped us get the exact Toyota Sienna Van we were looking for despite all the extenuating circumstances of the pandemic. This is our third experience purchasing a new vehicle with A1 Toyota and we have been very satisfied with our experience!

— William Cushing

I love everyone at A1 Toyota, they went over and beyond to get me into the car I"m in, I am so happy with my veichle I dnt know what other dealership would have helped me like A1, if I could give 10 stars I would. Thank you A1, Ps. Brenton, Paul, and Suny you guys are the bomb man... Thank you.

— Jose Lopez

i really love going to best dealer i ever been

— Joseph Moss

I have been going to A1 for service for almost 20 yrs and mainly because of Ken Perrone who gives excellent service, is thorough, friendly, personable but does not push items I don"t need. He is also very personable and goes the extra mile for me. He is an ideal person to interface with customers. The service performed has always been top notch and Mike Querfeld as the manager has always been very supportative in complex situations (due to vehicle issues and not people). FYI this has brought us over to commitment to sales at A1 as well

— John Pollman

Sarah in service dept is a keeper ! Kind and knowledgeable … fabulous social skills

— Deta Reid

Ken Perrone is an excellent advisor. He always does right by both the customer and the dealership. I trust him.....

— Jean Tencza

Sarah was great! She reached out via text shortly after I dropped my Tacoma off. It was great to establish texting as an avenue of communication. I didn’t know that was an option!

— Alexis Wilcox

My last two Toyota’s were purchased from A-1 Toyota. I loved them and the service I received from the dealership. Buying my next car from A-1 was a no brained.

— Barbara Bureau

I feel very lucky to have had such a wonderful experience with such knowledgeable and helpful people. Can’t wait to come back and pick up my next car!

— Vincent Martello

I feel very lucky to have had such a wonderful experience with such knowledgeable and helpful people. Can’t wait to come back and pick up my next car!

— Vincent Martello

Stan was very attentive and let me know as soon as my car was ready. Everyone is always so friendly

— Michael Dulac

Amjad was knowledgeable, courteous and informative. His patience got the sale. His transparency got a customer. He should be duly rewarded for his efforts.

— Aide Lorduy

Excellent service price exactly as quoted! Mike was wonderful!

— Steve Henshaw

In order to keep the new, absolutely amazing, Venza in tip-top shape the first 5,000 mile service was not going to be missed. As usual, the A-1 team did a fantastic job! Thank you for the awesome care you give to the Fournier Family Toyota Fleet! Extra appreciation goes out to Mike Fournier- the best guy on the team! ?

— Jennifer Fournier

Excellent service! I am very happy that I have my car serviced by A1.

— Amy Scatenato

The advisor explained everything that was going on and gave me updates. She was very helpful

— Peter Mikulak

This is my 6th Toyota that I have leased and Dado goes above and beyond everytime to make sure that I have the best experience!

— Carly Boladz

Kevin and Paul were outstanding to work with and truly made my experience exceptional.

— Dewey Forbes

Mike Querfeld, the service manager, is fantastic. The sign of a good service department is when they take care of difficult or out of the ordinary problems. Anyone can do an oil change but I continue to get all service at A1 because I know Mike will be there for me when there is a problem. Thanks

— John Edelglass

A1 toyota is by far the best toyota dealer in Connecticut, seriously, only in this place you feel right at home.... this is my second time buying a truck I waited years to give this review, but it literally takes longer to buy a phone then to buy a car at A1 toyota, their staff is extremely knowledgeable, they are not pushy, they are kind and understand that life can get in the way of things. They work around your schedule, Brenton is an awesome sales person. Funny and always gets to the point... also Frankie from the finance department makes things smooth. Always to the point and has the patience to explain every little thing. I can seriously recommend A1 toyota, I will never go anywhere else... once you buy a A1 you will understand what it feels like to be treated like family by a dealership... right!!! You heard that right.. FAMILY ... Thank you A1 toyota, you guys are amazing.

— John Valencia

I had a good experience with A1 personnel, per usual.

— Carol Nardini

BEST DEALERSHIP EXPERIENCE BY FAR!!! Quincy was so detailed and helpful and literally broke everything down step by step through the entire process! Frank - finance guy was great to work with. He made the process painless and quick!

— EE Leon

I was in New Haven visiting my fianc e from out of state when my previous car developed major mechanical problems. In such a stressful situation, I was treated so well by everyone at A-1 Toyota. I didn’t feel pressured to make a decision too quickly and felt like the salesperson, Bob-b Ledesma, and finance manager, Paul Wright, really listened to what I wanted and needed and helped my fianc e and I get the right car for us at the price we needed. Car buying is so stressful, and even more so when there’s a time pressure to get back home, so I appreciate that everyone I worked with at the dealership communicated clearly and took time to answer our questions and let us discuss our options. There’s never a good time to learn a car you loved is going to cost a fortune to repair, so I feel grateful that I was working with the A-1 team when my Prius V needed to be replaced. I love my new Rav 4 hybrid and the payment fits in my budget. Thanks to everyone who helped me get back home safely.

— Tara Houston

Great waiting area and experience

— Lisa Gregory

Had an issue with the compressor, Mike, the service manager followed up and we came to a mutual agreement. He was able to offer the compressor at cost, and saved me several hundred dollars. Efficient and in a timely manner.

— Donna Dupnik

Always happy with the service at A1

— Michael Castellano

Thank you Mark, for getting me in on such short notice and doing an excellent job.

— Mahadevan Shetty

Wonderful service as always. Staff is trustworthy and takes care of you like family

— Laurie Bankowski

Happy with the purchase I bought all my cars in here, highly recommended A1 your the best. Thank you

— Jeanette Bernardo

Always a pleasant experience. I trust them.

— Nancy Bohan

Mark was great!!! Very personable and he did give me an estimate of how long it would take. I"ve been helped by him on other occasions and he"s always kind and helpful

— Keith Bullock

My car died and I called mark, he was able to get me right in and have the issue fixed quickly.

— Christopher Casillo

I recently purchased a used Toyota Rav 4 from A-1 Toyota. This is my second purchase from this dealership. Kevin Wright was the Sales Associate that helped me through this process. I would high recommend him! I felt comfortable that Kevin had my best interests in mind!

— cmdegennaro

Kenny is someone that I trust and he always makes me and my wife Shawn feel welcomed. He is the reason that I return to A1 Toyota to have both of my RAV4s serviced. I would highly recommend A1 Toyota, their service department, and Kenny.

— Patrick Comstock

Sarah, my rep, is taking great care of me and my truck -- outstanding!

— Michael Dove

Had an issue with the compressor, Mike, the service manager followed up and we came to a mutual agreement. He was able to offer the compressor at cost, and saved me several hundred dollars. Efficient and in a timely manner.

— Donna Dupnik

As usual, great customer service and everyone did their job well. Very nice people.

— Diane Engelhard

Best and friendliest service experience I"ve ever had since buying my first car 30 years ago

— John Faugno

Mike Fournier is wonderful. He is courteous, professional, and took the time to explain the specifics of my service..

— Maresa Latorraca

Mike Fournier is wonderful. He is courteous, professional, and took the time to explain the specifics of my service..

— Maresa Latorraca

Jose G. Is very pleasant and explained everything about my Vehicle. Will Recommend all my friends and family to him. Thank you for making my experience very easy and helpful.

— Alexis Pabon-Oliveras

My service advisor was boss. He made all the difference and the Service specialist Ahmed is the best!!

— Rahsaan Akbar